McDonald's hopes its new TV channel will keep customers in stores longer.
Web Exclusive
After two years of testing in Los Angeles, San Diego, and Las Vegas, McDonald’s will launch its own in-store television network in 645 California stores later this year. The McDonald’s Channel is expected to reach nearly 20 million people each month and integrate online and social-networking...
Tap water consumption is on the rise.
Industry News
Tap water is one of the fastest growing beverages ordered at U.S. restaurants whereas revenue-generating beverages have been declining over the past five years, according to foodservice market research conducted by The NPD Group.  Tap water servings currently represent 8 percent of the 50 billion...
Bojangles launches new ad campaign.
Industry News
A breaking TV campaign for Bojangles’ Restaurants aims for larger ticket purchases with the launch of the “Big Bo Box” combination special. The campaign is by advertising agency BooneOakley, Charlotte, NC.   The Big Bo Box, priced at $19.99 and up, holds various large meal combinations, all...
Industry News
With franchisees still struggling to access the capital necessary to open new stores and run their operations, franchisors are getting help from an online service to pair operators with suitable lenders. David Nayor, co-president and chief operating officer of, says the service was...
Pollo Campero New Store
Industry News
Interbrand Design Forum rebranded Latin chicken chain Pollo Campero with a new unit in Webster, Texas, recently. “Like” QSR on Facebook to see more photos! Two other locations are expected to open in the Houston area by the end of the year. Each location will be 2,380 square feet. “Pollo Campero is...
Industry News
Boneless pork and barbecue-sauce-loving fans have reason to rejoice today. For the second time in as many years, the McRib sandwich has returned nationwide to participating McDonald's restaurants through November 14. The McRib—a boneless pork patty made from USDA-inspected quality boneless pork,...
New takes on comfort foods like pastas are drawing customers.
Menu Innovations
It’s the type of food that makes us think of home, mom’s cooking, and simpler times. To many, the tastes and smells evoke warmth, good memories, and inner peace. In short, comfort. Every nation and culture seems to have its own version of comfort food, from Mexican enchiladas to Chinese stir-fried...
Fresh To Order's Jesse Gideon, right, with founder Pierre Panos.
Industry News
Atlanta-based fast-casual concept Fresh To Order is aiming to increase loyalty while cutting back on labor and food costs with the launch of its SmartMenu kiosk technology. The SmartMenu, created by Usable Health, offers customers a kiosk where they can see detailed information about menu items,...
Top QSR burger brand Shake Shack had successful IPO stock offering.
When Shake Shack went public in January, its shares were priced at $21. The next morning, the stock began trading at $47 per share, and in May, the price peaked at nearly $97.
Fast food brands scale food safety efforts up as they grow across the country.
It could happen to any restaurant.Business is strong, with sales and unit counts growing quickly. Optimism abounds for a healthy future.And then it happens. Contaminated food supplies filter into the system. Hundreds of customers get sick.
QSR brand mascots give restaurants marketing tool for connecting with young generations.
The limited-service restaurant industry has a legacy of colorful mascots, from clowns to kings, walking hamburgers to cookies with faces, and cartoon bears to a certain Chihuahua with a penchant for Mexican fare.In its simplest application, a mascot can make a child’s birthday party more memor
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level
Waffle menu development gives QSR operators new ingredient ideas for attracting customers.
A few years back, the Trouble Coffee and Coconut Club in San Francisco’s Outer Sunset neighborhood began selling slices of cinnamon toast for $4.