Industry News
Texas-based fast casual Mama Fu’s Asian House is preparing to launch a secondary menu from which only customers in the know can order. The Black Market Menu, which is set to debut in late January, will feature a rotating collection of items that won’t be featured on the regular menuboard. “...
Jack's is one brand that will be severely impacted by the domain name change.
Web Exclusive
If the Internet Corporation for Assigned Names and Numbers (ICANN) gets its way, quick-service restaurants and thousands of other businesses may soon be forced to write hefty checks to protect their brands online. ICANN’s proposed generic top-level domain (gTLD) program would allow the number of...
Industry News
With the year 2011 coming to a rapid end, QSR takes stock of its most popular online stories of the last 12 months. This year's biggest headlines point to reader interest in franchising deals, the QSR 50, and (of course) food trucks.  "This was an exciting year for our editorial team," says Blair...
A wide variety of salts can help restaurants enhance their menu flavors.
Marc Halperin: Resident F&B Expert
Here are three options for making a standard turkey sandwich more exciting and memorable for your valued guests: Replace convenient, presliced deli meat with real turkey sliced fresh off the bird. Completely overhaul entire kitchen to enable crew to roast 10–15 whole turkeys at a time on a series...
Industry News
The Arby’s Foundation, the nonprofit charitable arm of Arby’s, announced that it raised more than $2 million in the fourth quarter to support Share Our Strength’s “No Kid Hungry” campaign. The total is double what Arby’s originally pledged to donate. The sandwich concept raised the money through...
Industry News
Jersey Mike’s founder and CEO Peter Cancro, along with team members and franchisees, laid wreaths for the fallen at Arlington National Cemetery in Washington, D.C., as part of a National Day of Remembrance on Saturday, Dec. 10, 2011. With the help of its customers, the national sub sandwich...
Industry News
On January 2, McDonald’s will launch a new marketing campaign designed to show customers the farms and ranches where its food comes from. Neil Golden, chief marketing officer for McDonald’s USA, announced the new campaign yesterday on McDonald’s @McDListenTour Twitter handle, through which company...
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Industry News
Church’s Chicken, the quick service restaurant chain, is partnering with Alcon Entertainment and Warner Bros. Pictures to celebrate the upcoming new film, Joyful Noise, starring Dolly Parton and Queen Latifah, in theaters Jan. 13, 2012. A national sweepstakes will award one lucky Church’s customer...
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
QSR brands launch new delivery programs to expand business opportunities.
Q: Should our restaurant offer delivery service?A: These days, everyone seems to be doing delivery, right? Starbucks, Chipotle, McDonald’s, and Taco Bell are some of the big chains that have recently announced tests or rollouts of delivery service.
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.
QSR chains take notes from Millennial led startup companies to innovate business.
When Manny Carral started Revolucion Coffee + Juice in San Antonio four years ago, he thought he was going into unfamiliar territory. The California transplant had no background in food or beverage service and had recently moved to Texas.