Industry News
Sushi might be a popular fast-casual or carryout option, but it’s hardly conducive with on-the-go grubbing. Between chopsticks, soy sauce, and easily jostled fillings, the dish has always had certain limitations with portability. Enter the sushi burrito. Two fast-casual concepts—Sushirrito in the...
Culinary Institute of America president Tim Ryan has helped school teach students to influence fast casual industry.
Menu Innovations
Some might say New York City, with its renowned restaurateurs and trend-setting eateries, is the culinary epicenter of the U.S., if not the world. And they might be right. But they’d only partly be right. While the Big Apple has indeed been a mecca for global food trends and talented chefs for...
Industry News
Barbecue brisket and pulled pork may be unlikely candidates for healthy, on-the-go fare, but Southern Concepts Restaurant Group plans to change that with its upcoming fast-casual concept, Southern Hospitality. Borrowing inspiration from both its full-service counterpart Southern Hospitality...
Quick service brands use online ordering programs to speed up customer experience.
Outside Insights
Forty years since the first McDonald’s drive thru was created near a military base in Arizona in 1975, drive-thru and fast-food restaurants have come to dominate the American restaurant industry. With 75 percent of restaurant industry transactions consumed off-premise, drive thru is a perfect fit...
Los Angeles quick service brand serves premium tacos with innovative flavors.
Emerging Concepts
Amid thousands of Los Angeles–area taco shops sits Mondo Taco, a three-year-old eatery dishing up 34 eclectic tacos and a mission to redefine the taco experience. Starting with homemade tortillas, the 1,250-square-foot outlet in Santa Monica features a menu cleverly divided into three categories:...
Quick service brands update their point of sales stations with technology advancements.
Outside Insights
Sure, you may be able to accept credit cards on your smartphone. But can that reader actually help you run your quick-service restaurant or food-truck business after the swipe? In early 2014, the owners of Atlanta-based food truck Happy Belly Curbside Kitchen realized they needed more functionality...
Quick service company Yum Brands invests in sustainable global restaurants.
Web Exclusive
Yum! Brands Inc. recently released its 2014 Corporate Social Responsibility (CSR) Report, detailing the company’s progress in four areas: food, people, the community, and the environment. The Louisville, Kentucky–based parent company of Taco Bell, KFC, and Pizza Hut shared the progress it has made...
Industry News
Boosting sales as much as 10 to 15 percent is a breeze—at least it was for Mama Fu’s following the launch of its branded delivery fleet. In December, the Asian fast casual kicked off its new delivery program at corporate-owned stores in Austin, Waco, Houston, Georgetown, and Braunfels, Texas, as...
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Quick service concepts have long thrived on fried chicken dishes.
Fried chicken may have roots reaching deep within the culture of the American South, but the dish’s versatility has made it an integral part of the entire nation’s restaurant landscape over the years.Traditional, homestyle fried chicken—bone-in pieces that are marinated, battered,
Presidential candidate Donald Trump gives restaurant businesses new marketing lessons.
Q: Is it true there really is no such thing as bad publicity?A:To answer this question, let’s look no further than Donald Trump, the ultimate publicity machine.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.