QSR restaurants use new EMV point of sale to follow guidelines.
For many years, Europe has had stronger protection against credit card fraud than the U.S. But now that technology is making its way stateside. Scores of retailers, including quick-serve operators, will begin using EMV chip card technology to more effectively combat the pervasive and costly problem...
Industry News
At Menus of Change, chefs, C-suite execs, nutritionists, and health policy experts alike preached a mission to imbue the foodservice industry with healthier menu options. But as compelling as these appeals were, most begged the simple question of how. Consumers and operators worried that they would...
Industry News
On Tuesday, June 16, the U.S. Food and Drug Administration (FDA) released a firm, 3-year timetable for food manufacturers to eliminate trans fats. While many restaurants and suppliers have been taking measures for years to reduce and remove the partially hydrogenated oils that produce trans fats,...
Industry News
If last year’s Menus of Change emphasized a need to shift away from meat-based menus, this year’s conference extolled the business advantages associated with such a shift. “In America, we are much better at capitalism than prohibition,” said Culinary Institute of America (CIA) president Tim Ryan in...
Table service wings brand to grow with QSR prototype.
Web Exclusive
The fast-paced action of sports has never quite made its way into the sports bar world, which has long been a full-service, leisurely environment. But the team at Beef ‘O’ Brady’s Family Sports Pub wants to get in on the surging popularity of the fast-casual sector with its new concept, Beef’s...
Industry News
As the National Restaurant Association Educational Foundation (NRAEF) works to develop the future of foodservice, it also seeks to promote the industry’s storied history. The Elliot Group, a retained executive search firm specializing in the hospitality industry, recently stepped in to further this...
Read Full Story // read more about: Guest Experience
Industry News
Many fast casuals boast a dine-in experience comparable to full-service establishments: unique interiors, comfortable seating, and tableside delivery of an order. That final element can prove difficult for limited-service operators, as food runners generally have to call a customer’s name or search...
QSR brands remove antibiotic chemicals from menu items to make healthy.
Healthy Menus
More limited-service operators are phasing out food products from animals treated with nontherapeutic antibiotics and hormones as consumers air concerns over the human and animal welfare impact of such practices. But as brands large and small embrace more naturally raised meat and poultry, they...
QSR brands improve customer service hospitality skills to attract new guests.
Although the limited-service industry was built on the pillars of convenience and speed, the human factor is what sets brands apart.
Start up technology entrepreneurs use disruption method to change restaurant industry.
It was another late night last fall at the LivingSocial office in Washington, D.C., and Alan Clifford and Ian Costello were hungry.
A quiche hits the spot any time of day.
Breakfast has always broken the rules.Whereas frosted cinnamon buns, bowlfuls of chocolate-flavored puffed rice, and jelly doughnuts dusted with powdered sugar are considered perfectly acceptable morning mealtime fare, anyone besides a college student who breaks out the same items for dinner on a re
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
QSR brands roll out new healthy menu items like nutritious salads.
It’s a rite of passage: In August, well before the actual fall season begins, limited-service brands—especially those among the coffee, doughnut, and bakery-café categories—trip over each other to be the first to market with all fashions of fall-themed goods, from apple-pie this to