QSR restaurants use new EMV point of sale to follow guidelines.
For many years, Europe has had stronger protection against credit card fraud than the U.S. But now that technology is making its way stateside. Scores of retailers, including quick-serve operators, will begin using EMV chip card technology to more effectively combat the pervasive and costly problem...
Industry News
At Menus of Change, chefs, C-suite execs, nutritionists, and health policy experts alike preached a mission to imbue the foodservice industry with healthier menu options. But as compelling as these appeals were, most begged the simple question of how. Consumers and operators worried that they would...
Industry News
On Tuesday, June 16, the U.S. Food and Drug Administration (FDA) released a firm, 3-year timetable for food manufacturers to eliminate trans fats. While many restaurants and suppliers have been taking measures for years to reduce and remove the partially hydrogenated oils that produce trans fats,...
Industry News
If last year’s Menus of Change emphasized a need to shift away from meat-based menus, this year’s conference extolled the business advantages associated with such a shift. “In America, we are much better at capitalism than prohibition,” said Culinary Institute of America (CIA) president Tim Ryan in...
Table service wings brand to grow with QSR prototype.
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The fast-paced action of sports has never quite made its way into the sports bar world, which has long been a full-service, leisurely environment. But the team at Beef ‘O’ Brady’s Family Sports Pub wants to get in on the surging popularity of the fast-casual sector with its new concept, Beef’s...
Industry News
As the National Restaurant Association Educational Foundation (NRAEF) works to develop the future of foodservice, it also seeks to promote the industry’s storied history. The Elliot Group, a retained executive search firm specializing in the hospitality industry, recently stepped in to further this...
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Industry News
Many fast casuals boast a dine-in experience comparable to full-service establishments: unique interiors, comfortable seating, and tableside delivery of an order. That final element can prove difficult for limited-service operators, as food runners generally have to call a customer’s name or search...
QSR brands remove antibiotic chemicals from menu items to make healthy.
Healthy Menus
More limited-service operators are phasing out food products from animals treated with nontherapeutic antibiotics and hormones as consumers air concerns over the human and animal welfare impact of such practices. But as brands large and small embrace more naturally raised meat and poultry, they...
Brand lessons from three promising QSR chains growing across the country.
Q: How can I make my limited-service restaurant a great brand?A: Ever since I wrote my first book, What Great Brands Do: The Seven Brand-Building Principles that Separate the Best from the Rest (Jossey-Bass), people have been asking my opinion of great fast-food brands.
Top QSR burger brand Shake Shack had successful IPO stock offering.
When Shake Shack went public in January, its shares were priced at $21. The next morning, the stock began trading at $47 per share, and in May, the price peaked at nearly $97.
Quick service restaurants discount to attract new, price conscious customers.
Q: Other restaurants seem to be moving away from 99-cent-and-under value menus. So what is the right discounting strategy? A: True, McDonald's has replaced its Value Menu with the Dollar Menu & More, and Wendy's 99 Cent Menu has been reconceived as the Right Price Right Size menu.
QSR chains market to Millennial customers by selling restaurant story.
There’s a lot of buzz in almost every circle about the Millennial generation—those born between 1978 and 1995—and for good reason. They are spending money in a big way and, if you market to them right, they’ll spend it eating out.The numbers don’t lie.
QSR brands roll out new healthy menu items like nutritious salads.
It’s a rite of passage: In August, well before the actual fall season begins, limited-service brands—especially those among the coffee, doughnut, and bakery-café categories—trip over each other to be the first to market with all fashions of fall-themed goods, from apple-pie this to
Waffle menu development gives QSR operators new ingredient ideas for attracting customers.
A few years back, the Trouble Coffee and Coconut Club in San Francisco’s Outer Sunset neighborhood began selling slices of cinnamon toast for $4.