Industry News
Barbecue brisket and pulled pork may be unlikely candidates for healthy, on-the-go fare, but Southern Concepts Restaurant Group plans to change that with its upcoming fast-casual concept, Southern Hospitality. Borrowing inspiration from both its full-service counterpart Southern Hospitality...
Quick service brands use online ordering programs to speed up customer experience.
Outside Insights
Forty years since the first McDonald’s drive thru was created near a military base in Arizona in 1975, drive-thru and fast-food restaurants have come to dominate the American restaurant industry. With 75 percent of restaurant industry transactions consumed off-premise, drive thru is a perfect fit...
Los Angeles quick service brand serves premium tacos with innovative flavors.
Emerging Concepts
Amid thousands of Los Angeles–area taco shops sits Mondo Taco, a three-year-old eatery dishing up 34 eclectic tacos and a mission to redefine the taco experience. Starting with homemade tortillas, the 1,250-square-foot outlet in Santa Monica features a menu cleverly divided into three categories:...
Quick service brands update their point of sales stations with technology advancements.
Outside Insights
Sure, you may be able to accept credit cards on your smartphone. But can that reader actually help you run your quick-service restaurant or food-truck business after the swipe? In early 2014, the owners of Atlanta-based food truck Happy Belly Curbside Kitchen realized they needed more functionality...
Quick service company Yum Brands invests in sustainable global restaurants.
Web Exclusive
Yum! Brands Inc. recently released its 2014 Corporate Social Responsibility (CSR) Report, detailing the company’s progress in four areas: food, people, the community, and the environment. The Louisville, Kentucky–based parent company of Taco Bell, KFC, and Pizza Hut shared the progress it has made...
Industry News
Boosting sales as much as 10 to 15 percent is a breeze—at least it was for Mama Fu’s following the launch of its branded delivery fleet. In December, the Asian fast casual kicked off its new delivery program at corporate-owned stores in Austin, Waco, Houston, Georgetown, and Braunfels, Texas, as...
Industry News
The preference for premium products may be increasing among consumers, but that demand does not necessarily correlate with the quality for certain ingredients, including Italian hard cheeses. According to Arthur Schuman Inc. (ASI), 20 percent of the 463 million pounds of Italian hard cheeses, such...
Quick service restaurant operators learn best practices at annual NRA Show in Chicago.
Special Report
Saturday, May 16 Sunday, May 17 Monday, May 18 Tuesday, May 19 Showcasing the NRAEF   Each year, roughly 60,000 restaurant professionals descend on Chicago’s McCormick Place to learn, eat, drink, and talk shop. That event—the National Restaurant Association (NRA) Show—has become the industry’s...
Quick service restaurants discount to attract new, price conscious customers.
Q: Other restaurants seem to be moving away from 99-cent-and-under value menus. So what is the right discounting strategy? A: True, McDonald's has replaced its Value Menu with the Dollar Menu & More, and Wendy's 99 Cent Menu has been reconceived as the Right Price Right Size menu.
Many restaurant industry leaders are aware of and sensitive to the fact that som
When Matt Mitchell was four years old, his parents took him out one night to McDonald’s for a hamburger. But when he bit into it, he tasted cheese. For most people, getting the wrong order is, at worst, a nuisance. But as far as restaurant patrons go, Mitchell isn’t most people.
A quiche hits the spot any time of day.
Breakfast has always broken the rules.Whereas frosted cinnamon buns, bowlfuls of chocolate-flavored puffed rice, and jelly doughnuts dusted with powdered sugar are considered perfectly acceptable morning mealtime fare, anyone besides a college student who breaks out the same items for dinner on a re
Presidential candidate Donald Trump gives restaurant businesses new marketing lessons.
Q: Is it true there really is no such thing as bad publicity?A:To answer this question, let’s look no further than Donald Trump, the ultimate publicity machine.
QSR brands innovate drive through lane to build business from customer demographics.
To say that convenience is king in today’s always-connected, technology-driven world may be an understatement.
QSR brands compete for best speed and accuracy in drive through restaurant operation.
As dayparts blur and customers increase their demand for more convenient and higher-quality food, the drive thru represents both a great opportunity and a potential pitfall for many restaurant operators.Mobile payment and ordering have started to creep into the drive thru, with brands like Starbucks