Web Exclusive
When Christine Sfeir stepped into a taxi in Washington D.C. seven years ago, the very last thing on her mind was opening a Lebanese restaurant in the United States. When she stepped out, it was the only thing on her mind. It was the taxi ride that changed everything. The driver was enthralled by...
Read Full Story // read more about: Bruce Horovitz
Emerging Concepts
Great Wraps Grill CEO and chairman Mark Kaplan says that when he and company president Bob Solomon started the now 26-year-old hot wrap concept, few people knew what a wrap was. “We bought a small Mediterranean food company called Gyro Wrap and rebranded those few stores to Great Wraps,” Kaplan...
Industry News
Food News Media, the publisher of QSR and FSR magazines, award-winning business publications for the restaurant industry, is now accepting entries for the 2016 HALO Awards, which seek to recognize and honor restaurants that are making meaningful contributions to a healthy, active lifestyle. Both...
QSR chain leader shares ideas on building business culture in restaurant industry.
Start to Finish: What Inspires Execs
Like so many, my first real job was a grill operator for a fast-food chain when I was in high school. I still love this people-oriented, service-based industry today. It's brand-driven, and I love that my position with Arby's—and the industry in general—requires fast-paced, constant innovation....
Industry News
Tonight the Democrats will host their first nationally televised debate of the election season—and Marco’s Pizza will be ready for a spike in delivery orders. During the previous two Republican debates, the Ohio-based pizza brand witnessed an increase in delivery orders of 21 percent in August and...
Colorado fast casual brand serves wine and cheese in QSR environment.
Emerging Concepts
After a globe-trotting career as a professional cyclist, Will Frischkorn retired in late 2009, soon after tackling another endurance and will-testing adventure. In August 2011, Frischkorn and his wife, Coral, launched Cured, a Boulder, Colorado–based specialty market peddling cheese, wine, and...
QSR business leaders partner with friends and family to build successful restaurant concepts.
In the Store
Family members, spouses, or close friends who start a concept together can enjoy unmatched levels of trust between partners that is rarely seen in the business world. This inherent trust can then lead to monumental success. But going into business with one’s family or friends also presents a number...
QSR brands innovate drive through lane to build business from customer demographics.
Drive Thru
To say that convenience is king in today’s always-connected, technology-driven world may be an understatement. We order groceries from the comfort of our couches; we know what’s going on halfway around the world in real time via Twitter; and we pick out and pay for our dinner through an app on our...
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
As with Chipotle, fresh does not always equate with safe in restaurants.
It’s been a busy few months for Sloan’s Ice Cream.
Waffle QSR restaurant chain executive talks new sandwich and breakfast menu ideas.
Say “waffle” in the U.S. and American consumers tend to think of one thing: that doughy, chewy disk that arises from the batter of a hotel iron or pops from the warm embrace of a toaster.
San Diego chef driven fast casual operates from touch screen tablet system.
These days, it’s not uncommon to see restaurant staff take orders on an iPad or guests swiping their credit cards on a tablet reader. Mobile technology can integrate various facets of an operation.
Canada Asian food chain Wok Box had employee lose weight on its meals.
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits.