Industry News
On Friday, Shake Shack partnered with James Beard Award-winning chef Dan Barber to bring customers a one-day special to bring leftovers back to life. Starting at 11 a.m. at its Madison Square Park location, Shake Shack began selling its limited supply of WastED Juice Pulp Cheeseburgers. The burger...
Industry News
Passengers were treated to Marco’s Pizza when it was delivered right to their grounded plane in Knoxville, Tennessee. Delta flight 561 was diverted on its path from Philadelphia to Atlanta and forced to land in Knoxville, Tennessee, to wait out bad weather. A few hours later, a surprised Ashley...
Quick service operators invest in employees to build loyal work force.
Human Resources
When it comes to career prospects, the quick-service sector has long been plagued with ideas of dead-end jobs held solely by the unfortunate and the incapable. But foodservice represents a robust industry rich in opportunities beyond “burger flipping.” And with a new generation of eager workers...
QSR brands play with traditional chicken to make new and exciting dishes.
Marc Halperin: Resident F&B Expert
How exciting is the thought of chicken for dinner? The answer depends almost entirely on the image that pops to mind when you hear the word chicken. If you’re conjuring up a vision of a tender breast that’s been dredged in a spicy batter, deep-fried to a golden brown and served alongside mashed...
QSR franchisee use community work to improve local Del Taco stores.
Charitable Giving
Del Taco franchisee Paul Hitzelberger has been on either side of the franchise aisle, having previously served as a member of the brand’s corporate team. The president and CEO of Utah Del Taco believes that franchisees and franchisors have a responsibility to work together in giving back to their...
Industry News
Expanding a limited-service Mexican concept beyond its established home market might seem like a risky move—especially in Southern California. Chipotle and its competitors like Qdoba and Moe’s have become ubiquitous across the U.S., with the former setting a new standard for fast-casual dining...
QSR brands use foods without preservatives GMOs or artificial ingredients.
Web Exclusive
Panera Bread, Noodles & Company, Taco Bell, and Pizza Hut are the latest to join the growing number of quick-service chains phasing out artificial ingredients from menus as consumers clamor for simpler, “cleaner” food. But such moves are raising eyebrows among consumer advocate groups. Earlier...
Industry News
Beginning May 31, operators, chefs, and consumers are invited to eat and drink red as Eat (RED) Drink (RED) Save Lives returns to raise awareness and funds in the fight against AIDS. After a successful launch last year, the campaign returns with special events and fundraisers taking place in 13,000...
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands launch new delivery programs to expand business opportunities.
Q: Should our restaurant offer delivery service?A: These days, everyone seems to be doing delivery, right? Starbucks, Chipotle, McDonald’s, and Taco Bell are some of the big chains that have recently announced tests or rollouts of delivery service.
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
Top QSR burger brand Shake Shack had successful IPO stock offering.
When Shake Shack went public in January, its shares were priced at $21. The next morning, the stock began trading at $47 per share, and in May, the price peaked at nearly $97.