Industry News
On Friday, Shake Shack partnered with James Beard Award-winning chef Dan Barber to bring customers a one-day special to bring leftovers back to life. Starting at 11 a.m. at its Madison Square Park location, Shake Shack began selling its limited supply of WastED Juice Pulp Cheeseburgers. The burger...
Industry News
Passengers were treated to Marco’s Pizza when it was delivered right to their grounded plane in Knoxville, Tennessee. Delta flight 561 was diverted on its path from Philadelphia to Atlanta and forced to land in Knoxville, Tennessee, to wait out bad weather. A few hours later, a surprised Ashley...
Quick service operators invest in employees to build loyal work force.
Human Resources
When it comes to career prospects, the quick-service sector has long been plagued with ideas of dead-end jobs held solely by the unfortunate and the incapable. But foodservice represents a robust industry rich in opportunities beyond “burger flipping.” And with a new generation of eager workers...
QSR brands play with traditional chicken to make new and exciting dishes.
Marc Halperin: Resident F&B Expert
How exciting is the thought of chicken for dinner? The answer depends almost entirely on the image that pops to mind when you hear the word chicken. If you’re conjuring up a vision of a tender breast that’s been dredged in a spicy batter, deep-fried to a golden brown and served alongside mashed...
QSR franchisee use community work to improve local Del Taco stores.
Charitable Giving
Del Taco franchisee Paul Hitzelberger has been on either side of the franchise aisle, having previously served as a member of the brand’s corporate team. The president and CEO of Utah Del Taco believes that franchisees and franchisors have a responsibility to work together in giving back to their...
Industry News
Expanding a limited-service Mexican concept beyond its established home market might seem like a risky move—especially in Southern California. Chipotle and its competitors like Qdoba and Moe’s have become ubiquitous across the U.S., with the former setting a new standard for fast-casual dining...
QSR brands use foods without preservatives GMOs or artificial ingredients.
Web Exclusive
Panera Bread, Noodles & Company, Taco Bell, and Pizza Hut are the latest to join the growing number of quick-service chains phasing out artificial ingredients from menus as consumers clamor for simpler, “cleaner” food. But such moves are raising eyebrows among consumer advocate groups. Earlier...
Industry News
Beginning May 31, operators, chefs, and consumers are invited to eat and drink red as Eat (RED) Drink (RED) Save Lives returns to raise awareness and funds in the fight against AIDS. After a successful launch last year, the campaign returns with special events and fundraisers taking place in 13,000...
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
Walt Disney World and Disneyland develop new premium menu items at QSR concepts.
Magic sort of loses its luster with age. Rarely does one find the right occasion to use the term magical as an adult—after a first date, perhaps, or to describe an experience at a concert or a vacation. There is one place, though, where—by design—the magic never seems to die.
Quick service owners and franchisees need to negotiate who owns historical data.
Are you shopping for new restaurant performance management solutions? Whatever your reasons or your needs are, before you start shopping, you will want to give some thought to who owns your historical data.
Waffle menu development gives QSR operators new ingredient ideas for attracting customers.
A few years back, the Trouble Coffee and Coconut Club in San Francisco’s Outer Sunset neighborhood began selling slices of cinnamon toast for $4.
QSR brands roll out new healthy menu items like nutritious salads.
It’s a rite of passage: In August, well before the actual fall season begins, limited-service brands—especially those among the coffee, doughnut, and bakery-café categories—trip over each other to be the first to market with all fashions of fall-themed goods, from apple-pie this to
QSR chains market to Millennial customers by selling restaurant story.
There’s a lot of buzz in almost every circle about the Millennial generation—those born between 1978 and 1995—and for good reason. They are spending money in a big way and, if you market to them right, they’ll spend it eating out.The numbers don’t lie.