Consumer Trends
The growth of catering has seen numerous limited-service restaurants expand their operations to capitalize on the incremental revenue, and an increasing slice is coming from the corporate business world. But while catering to corporate customers gives operators a major business opportunity, it...
Popular QSR chains could turn to flat bread to innovate pizza menu.
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We’re in the roaring ‘20s of flavor-blasted, stuffed crust extravagance within the pizza segment, but economic indicators show that it may be time to start rethinking this extreme approach to pizza before consumers get burned out. While industry analysts agree that fast-casual pizza presents...
QSR brands can leverage education materials and resources from restaurant associations.
Outside Insights
It’s been years since New York Times columnist Thomas Friedman declared the world to be flat, with local industries deeply entangled in the global economy and vice versa. But the declaration is truer today than ever before for the National Restaurant Association (NRA), which has a broader reach...
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QSR brands roll out new healthy menu items like nutritious salads.
Special Report
It’s a rite of passage: In August, well before the actual fall season begins, limited-service brands—especially those among the coffee, doughnut, and bakery-café categories—trip over each other to be the first to market with all fashions of fall-themed goods, from apple-pie this to caramel that and...
QSR executives work to build relationship with restaurant franchise partners.
A sad man once said, “I can’t get no satisfaction.” Of course, that man was Mick Jagger of the Rolling Stones, and he was singing about… things that can’t be published in a restaurant trade. But you’d be forgiven if you thought it was a limited-service restaurant executive who muttered those words...
Top QSR burger brand Shake Shack had successful IPO stock offering.
When Shake Shack went public in January, its shares were priced at $21. The next morning, the stock began trading at $47 per share, and in May, the price peaked at nearly $97. The better-burger brand’s stock has everyone from financial analysts to other limited-service executives abuzz with the...
Leading Southern QSR fast casual brand updates store design with new prototype.
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Newk’s Eatery is bringing a new image to its growing brand, one that cofounder and CEO Chris Newcomb says will be an important component of the fast casual’s future expansion plans. The Newk’s team rolled out an all-new store design on October 26 in a Lafayette, Louisiana, restaurant. Dubbed “...
Top fast casual QSR head chef talks new menu development with salad items.
Menu Innovations
There was a time when salads at quick-service restaurants were a joke, consisting of wilted lettuce and over-ripe vegetables pre-packaged with heavy, unhealthy dressings. These days, however, customers are more interested in nutritious menu options, and quick-serve operators are meeting that demand...
Follow these tips to find better financing for your business.
As president of National Restaurant Development Inc., a board member for the International Franchise Association, and owner of more than 50 quick-serve restaurants, Aziz Hashim is a veteran of the franchise business.With brands like Popeyes, Checkers/Rally’s, Subway, and Moe’s Southwest
Top QSR chains leverage big data numbers for restaurant business success.
In April, Josh Patchus began his new job at Cava Grill, the upstart Washington, D.C.–based fast casual.In a world of cooks and cashiers, marketers and managers, Patchus acknowledges that his title—chief data scientist—is an odd one, seemingly out of place at the emerging 14-unit Me
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Waffle menu development gives QSR operators new ingredient ideas for attracting customers.
A few years back, the Trouble Coffee and Coconut Club in San Francisco’s Outer Sunset neighborhood began selling slices of cinnamon toast for $4.
QSR chains explore new real estate site selection strategies to maximize business exposure.
In recent years, many limited-service brands have re-evaluated their ideas regarding new restaurant locations.
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level