San Diego chef driven fast casual operates from touch screen tablet system.
Technology
These days, it’s not uncommon to see restaurant staff take orders on an iPad or guests swiping their credit cards on a tablet reader. Mobile technology can integrate various facets of an operation. But what does a truly integrated, automated restaurant look like? Nestled in the Little Italy...
Industry News
Brand evolution can be a slow and steady process, but for Johnny Rockets, the changes are fast and numerous. Gone are the retro design flourishes hearkening to the 1950s and post-World War II pop culture (think: “soda jerk” uniforms, jukeboxes, nailed-down booths, etc.). CEO Charles Bruce, who...
New minimum wage laws could hurt restaurant business with higher labor costs.
Web Exclusive
For restaurants in California and New York—and, ultimately, across the country—the recently approved $15 minimum wage bills represent a new reality for an industry that’s historically been dependent on lower-wage workers. With the so-called “Fight for $15” movement gaining traction in other states—...
Industry News
When the Krystal Company decided to launch a new ad campaign, the brand knew it wanted to do something fun and unconventional. What the team didn’t expect was a visit to the Jim Henson Creature Shop. Created in the late ’70s, this visual effects company specializes in puppetry and animatronics—the...
Top sandwich QSR chain executive shares love for restaurant business.
Start to Finish: What Inspires Execs
I’ve been in this industry such a long time; I feel I don’t know anything else! I started out as a dishwasher in my teenage years for a nearby Japanese steakhouse and have never looked at any other industry since. Living and growing up in Columbus, Ohio, I graduated from Ohio State University and...
Tech tools like touch screen kiosks give fast food chains interactive new ordering system.
Ordering
This may be a smartphone age, but our lives are becoming a series of kiosk stops, from ATMs and supermarket checkouts to airlines and gas stations. And now, increasingly, there’s the fast-food kiosk. Kiosks have one main purpose: to save time. And an industry that dubs itself “quick service” has...
Denver Colorado based chef talks fast casual menu development with high quality flavors.
Interviews
With demand for premium foods in a fast-casual format at an all-time high, more chefs with culinary training and fine-dining experience are migrating to the category, joining or founding multiunit concepts that put high-quality flavors and conscious sourcing practices at the center of what they do...
Top QSR chains develop new limited time menu offers to advertise with customers.
Menu Innovations
PizzaRev customers can be adventurous. They appreciate the 40-plus toppings available and the fact that among them are items like capers, fennel seeds, and three kinds of pepperoni. When the PizzaRev team sets about creating a limited-time offer, they know excitement is a key factor. That’s why the...
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.
The nationwide switch to EMV chip cards is progressing at a steady clip with the Payments Security Task Force projecting that 98 percent of cards will be chip enabled by the end of 2017.
Startup fast casual and QSR chains find finance help through nontraditional funders.
Eager to launch his new restaurant concept Komotodo Sushi Burrito and having already experienced one failed Kickstarter campaign, Alonzo Martinez designed a new strategy and went at it again.
Canada Asian food chain Wok Box had employee lose weight on its meals.
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits.
As with Chipotle, fresh does not always equate with safe in restaurants.
It’s been a busy few months for Sloan’s Ice Cream.