Top fast casual chain Chipotle fighting back from food safety crisis with burger and beverage innovations.
Web Exclusive
Ever since it suffered a food-safety setback late last year, with multiple outbreaks of E. coli and norovirus, Chipotle has been struggling to find its footing and bring back loyal customers. Same-store sales were down 30 percent, 36 percent, and 26.1 percent in December, January, and February,...
Fast casual chefs explore innovative flavors in upscale but casual restaurant concepts.
Special Report
Humanely raised flank steak with a house-made au jus. Wood-fired, milk-braised pork with an herb sauce and Meyer lemon chutney. Chicken tikka masala slow-cooked in tomato, coriander, yogurt, and spices and served in a warm tortilla. These are not dishes with $25 price tags served in swanky fine-...
Texas food truck turned chain taco joint serves high quality Mexican food.
Emerging Concepts
What started in 2006 as a single Torchy’s Tacos trailer with a small menu has become a chain of 37 brick-and-mortar stores offering a choice of 20 different breakfast and lunch tacos. That original trailer is still in business less than a block away from its original parking place, but most Torchy’...
US QSR restaurants serve vegan food as popular consumer trend grows.
Nutrition
Plant-based eating is gaining traction among the 98 percent of Americans who don’t identify as vegans but are attracted to the cuisine’s health and environmental benefits—not to mention its cool factor. A 2015 survey by market analyst Mintel found that 61 percent of consumers say they enjoy menu...
International QSR restaurant chains aim to grow business in United States.
Web Exclusive
The U.S. has long been called “the land of opportunity,” and that title certainly holds true when it comes to foreign-based fast-casual brands looking to make their mark. Many global concepts—from Pret A Manger and Giraffas to Maoz Vegetarian and Nando’s—have taken a stab at growth in the U.S. over...
Top QSR chains fight for customers with new and updated value meals.
Competition
The value wars have returned. For an industry built around cheap eats and value meals, competition around low prices had become relatively quiet in the years immediately following the Great Recession, with major quick serves shifting their strategies to talk more about quality. But what’s old has a...
Fancy fast casual restaurants serve alcohol including beer and wine to attract Millennials.
Consumer Trends
Most politicians will tell you it’s hard as heck to be two things at once. But the temptation is always there to try, of course, because then you can conceivably appeal to twice as many people. In this wacky election year, the trend of trying to be two things at once isn’t limited to candidates...
High quality fast casual chains attract investor money to spur restaurant growth.
Finance
If a recent spate of large-scale investments is any indication, the new crop of Fast Casual 2.0 restaurants—with their chef-driven menus and next-level ingredients—is piquing the interests of private equity firms. And this new interest in these premium concepts could propel the category to the next...
Waffle QSR restaurant chain executive talks new sandwich and breakfast menu ideas.
Say “waffle” in the U.S. and American consumers tend to think of one thing: that doughy, chewy disk that arises from the batter of a hotel iron or pops from the warm embrace of a toaster.
Top QSR restaurant chains balance finance budgets in preparation for 2016.
For many quick-service operators, year-end is budget season. But developing meaningful numbers for the next year requires a methodical approach.
San Diego chef driven fast casual operates from touch screen tablet system.
These days, it’s not uncommon to see restaurant staff take orders on an iPad or guests swiping their credit cards on a tablet reader. Mobile technology can integrate various facets of an operation.
Canada Asian food chain Wok Box had employee lose weight on its meals.
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits.
As with Chipotle, fresh does not always equate with safe in restaurants.
It’s been a busy few months for Sloan’s Ice Cream.