Industry News
When Keith Novotny saw a post on Facebook about local teen Kyle Koenig’s battle with bone cancer, he was incited to help. This wasn’t the first time the Cousins Subs franchisee had been called into action. The previous summer, a Facebook friend approached Novotny about fundraising for twin girls...
Pizza QSR chain franchisee prepares to sell business when ready to retire.
Back of House
Guillermo Medellin has owned his three Russo’s New York Pizzeria stores in Houston for six years and business is going well; Medellin and his team turn out pizza to a steady stream of customers every day. But he’s already preparing for the faraway day when he decides to sell his business. Medellin...
Industry News
When it comes to cutting-edge design and a multi-concept space, university dining halls hardly seem an innovative venue. The new West Campus Union Hall at Duke University in Durham, North Carolina, could change that perception. New York–based designer Vincent Celano created a new dining experience...
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Top QSR chains serve popular bowl menu options as healthy and flavorful dishes.
Menu Innovations
Bowls have long served Americans as a way to dine on some everyday foods, notably soups, salads, breakfast cereal, and desserts. But these days, limited-service restaurants have adopted bowls for a variety of entrées, especially those that guests can personalize. “The ability to customize—...
Coffee QSR franchise led by family business that builds on company legacy.
Franchising
With two thriving coffee shops under his belt, it might seem that Ross Drever has java in his blood—and that might be partially true. Drever grew up around coffee; his father became the first franchisee for Gloria Jean’s Coffees when he purchased its eighth location in Aurora, Illinois, back in...
Industry News
Long a day celebrated only in neighborhood pubs, St. Patrick’s Day (and the accompanying weekend) has become a busy time for restaurants. And the action isn’t just limited to full-service restaurants and bars. Fast casuals serving wine and beer or a full bar menu are capturing some of that luck o’...
Top QSR leader McDonalds faces legal battle over franchisee liability and jobs.
Web Exclusive
Last week, the National Labor Relations Board (NLRB) opened its case against McDonald’s in court, claiming the quick-serve giant is liable for the actions of franchisees as a joint employer. But the trial is not just about McDonald’s. The outcome of the widely publicized legal case that’s trying to...
Industry News
It's that time of the year again: QSR is looking for the quick-service industry’s best franchise deals. Weighing investment figures, sales trends, corporate support, and (new this year!) franchisee satisfaction, among other things, we've produced one the industry's annual can't-miss franchise...
Top QSR restaurant chains develop new menu items with flavor balance.
It seems that much of foodservice’s focus is on flavors that are sweet, salty, and savory, but there’s something to be said for ingredients that bring the tastes of bitter and sour.
Within the quick-service restaurant industry, there is an urgent need for more effective and quantifiable marketing.
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
As with Chipotle, fresh does not always equate with safe in restaurants.
It’s been a busy few months for Sloan’s Ice Cream.
Restaurant breakfast is growing trend
You have nearly everything you need to be successful at breakfast: Beautiful facilities, a trained staff, and loyal customers.So why do so many operations struggle with this daypart? Keeping up is often hard to do.