Industry News
When Keith Novotny saw a post on Facebook about local teen Kyle Koenig’s battle with bone cancer, he was incited to help. This wasn’t the first time the Cousins Subs franchisee had been called into action. The previous summer, a Facebook friend approached Novotny about fundraising for twin girls...
Pizza QSR chain franchisee prepares to sell business when ready to retire.
Back of House
Guillermo Medellin has owned his three Russo’s New York Pizzeria stores in Houston for six years and business is going well; Medellin and his team turn out pizza to a steady stream of customers every day. But he’s already preparing for the faraway day when he decides to sell his business. Medellin...
Industry News
When it comes to cutting-edge design and a multi-concept space, university dining halls hardly seem an innovative venue. The new West Campus Union Hall at Duke University in Durham, North Carolina, could change that perception. New York–based designer Vincent Celano created a new dining experience...
Read Full Story // read more about: Design
Top QSR chains serve popular bowl menu options as healthy and flavorful dishes.
Menu Innovations
Bowls have long served Americans as a way to dine on some everyday foods, notably soups, salads, breakfast cereal, and desserts. But these days, limited-service restaurants have adopted bowls for a variety of entrées, especially those that guests can personalize. “The ability to customize—...
Coffee QSR franchise led by family business that builds on company legacy.
Franchising
With two thriving coffee shops under his belt, it might seem that Ross Drever has java in his blood—and that might be partially true. Drever grew up around coffee; his father became the first franchisee for Gloria Jean’s Coffees when he purchased its eighth location in Aurora, Illinois, back in...
Industry News
Long a day celebrated only in neighborhood pubs, St. Patrick’s Day (and the accompanying weekend) has become a busy time for restaurants. And the action isn’t just limited to full-service restaurants and bars. Fast casuals serving wine and beer or a full bar menu are capturing some of that luck o’...
Top QSR leader McDonalds faces legal battle over franchisee liability and jobs.
Web Exclusive
Last week, the National Labor Relations Board (NLRB) opened its case against McDonald’s in court, claiming the quick-serve giant is liable for the actions of franchisees as a joint employer. But the trial is not just about McDonald’s. The outcome of the widely publicized legal case that’s trying to...
Industry News
It's that time of the year again: QSR is looking for the quick-service industry’s best franchise deals. Weighing investment figures, sales trends, corporate support, and (new this year!) franchisee satisfaction, among other things, we've produced one the industry's annual can't-miss franchise...
The nationwide switch to EMV chip cards is progressing at a steady clip with the Payments Security Task Force projecting that 98 percent of cards will be chip enabled by the end of 2017.
Top QSR chains test new waffle menu items that are both sweet and savory.
There can’t be much waffling when it comes to waffles.The well-known batter cake is a popular dish at home and on menus at full-service, family-style restaurants known for breakfast; some even feature the item in their names.
Quick service brands can explore innovative potato dishes like poutine.
What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch.
Canada Asian food chain Wok Box had employee lose weight on its meals.
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits.
Bankruptcy can offer brands a rare opportunity to reboot.
It would have been easy for the leadership team at Saladworks to hide out in their offices at the company’s headquarters in Philadelphia, wallowing in consternation after their company filed for bankruptcy in 2015 following an ownership dispute.Instead, they grabbed their smartphones and heade