Industry News
When it comes to cutting-edge design and a multi-concept space, university dining halls hardly seem an innovative venue. The new West Campus Union Hall at Duke University in Durham, North Carolina, could change that perception. New York–based designer Vincent Celano created a new dining experience...
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Top QSR chains serve popular bowl menu options as healthy and flavorful dishes.
Menu Innovations
Bowls have long served Americans as a way to dine on some everyday foods, notably soups, salads, breakfast cereal, and desserts. But these days, limited-service restaurants have adopted bowls for a variety of entrées, especially those that guests can personalize. “The ability to customize—...
Coffee QSR franchise led by family business that builds on company legacy.
Franchising
With two thriving coffee shops under his belt, it might seem that Ross Drever has java in his blood—and that might be partially true. Drever grew up around coffee; his father became the first franchisee for Gloria Jean’s Coffees when he purchased its eighth location in Aurora, Illinois, back in...
Industry News
Long a day celebrated only in neighborhood pubs, St. Patrick’s Day (and the accompanying weekend) has become a busy time for restaurants. And the action isn’t just limited to full-service restaurants and bars. Fast casuals serving wine and beer or a full bar menu are capturing some of that luck o’...
Top QSR leader McDonalds faces legal battle over franchisee liability and jobs.
Web Exclusive
Last week, the National Labor Relations Board (NLRB) opened its case against McDonald’s in court, claiming the quick-serve giant is liable for the actions of franchisees as a joint employer. But the trial is not just about McDonald’s. The outcome of the widely publicized legal case that’s trying to...
Industry News
It's that time of the year again: QSR is looking for the quick-service industry’s best franchise deals. Weighing investment figures, sales trends, corporate support, and (new this year!) franchisee satisfaction, among other things, we've produced one the industry's annual can't-miss franchise...
Top chef in Midwest builds flavorful new Italian food bowls in fast casual.
Interviews
Porano Pasta, the new Italian fast casual from James Beard–winning chef Gerard Craft (“Best Chef: Midwest” in 2015), opened in January in St. Louis, Missouri. The new concept lets customers build their own bowls using a variety of authentic Italian ingredients. Guests walk down the line at Porano...
Top Mexican QSR chain executive talks inspiring company employees and culture.
Start to Finish: What Inspires Execs
I was 27 years old and working for an independent casual-dining restaurant in Charlottesville, Virginia, when I realized that I enjoyed the high energy and challenge involved in this industry. I was drawn to the possibility of evolving business for the better, as well as the opportunity to develop...
Atlanta fast casual chef talks fresh and local veggie sourcing in restaurants.
Vegetables are no stranger to the limited-service industry, but have long been confined to the salad bowl and sandwich topping station.
Restaurant breakfast is growing trend
You have nearly everything you need to be successful at breakfast: Beautiful facilities, a trained staff, and loyal customers.So why do so many operations struggle with this daypart? Keeping up is often hard to do.
Nonalcoholic cocktails could offer great beverage innovation for quick serves.
While attending the Research Chefs Association’s annual conference in San Antonio this past March, I wandered into the Esquire Tavern, a historic downtown institution with a cocktail menu capable of tempting even the most ardent teetotaler.Like hundreds of other hip restaurants and watering ho
San Diego chef driven fast casual operates from touch screen tablet system.
These days, it’s not uncommon to see restaurant staff take orders on an iPad or guests swiping their credit cards on a tablet reader. Mobile technology can integrate various facets of an operation.
Bankruptcy can offer brands a rare opportunity to reboot.
It would have been easy for the leadership team at Saladworks to hide out in their offices at the company’s headquarters in Philadelphia, wallowing in consternation after their company filed for bankruptcy in 2015 following an ownership dispute.Instead, they grabbed their smartphones and heade