As with Chipotle, fresh does not always equate with safe in restaurants.
Food Safety
It’s been a busy few months for Sloan’s Ice Cream. The West Palm Beach, Florida–based brand is planning to ramp up growth, which means it needs a larger manufacturing facility to support increased volume. But bringing this new building online is a more delicate process than simply shipping...
Canada Asian food chain Wok Box had employee lose weight on its meals.
Health & Wellness
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits. While Vela’s and Allworth’s achievements are admirable...
Industry News
When it comes to brand transparency, a picture can be worth a thousand words. At least, that is part of the thinking behind Chick-fil-A’s new Instagram campaign. The brand created a new account, Chick-fil-A Behind the Menu (@cfa_behindthemenu) with pictures of various menu items. Within those...
Top QSR chain Sonic serves new and innovative milk shake flavors at restaurants
Web Exclusive
It’s tough stuff to stay true to your roots while adapting to the times. That is precisely the feat that Sonic Drive-In is trying to accomplish in its continued expansion from a regional darling to a national powerhouse. Certainly, such evolution has been successfully done before—just look at once-...
Outside Insights
Every year businesses lose millions of dollars as a result of data breaches and theft, and that number continues to grow at an alarming rate. Between January and September of 2015, more than 140 million records were compromised, compared to 85 million in all of 2014. In the past five years the...
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Industry News
When Burger King launched its new line of grilled hot dogs last month, Checkers/Rally’s declared a “wiener war.” And while it's not yet clear who is winning the "war," the strategy has proved to be a boon to Checkers/Rally's hot dog business, which has doubled.   “I think it’s a fun way to protect...
Technology
With an increasing number of moving parts in a restaurant, more operators are abandoning back-office servers for Internet- and mobile-based solutions to streamline everything from compliance to point of sale. Colorado-based Modern Market wanted to use cloud-based computing since opening in 2009,...
Fast Casual 2.0 Melt Shop elevates the humble grilled cheese.
Emerging Concepts
Most people are introduced to melted sandwiches through grilled cheese, served with Cheddar or American on buttered white bread. So it makes sense that this staple comfort food is featured prominently on the Melt Shop menu. But founder Spencer Rubin wants people to know that Melt Shop isn’t a...
Read Full Story // read more about: Judy Kneiszel, Melt Shop
High quality fast casual chains attract investor money to spur restaurant growth.
If a recent spate of large-scale investments is any indication, the new crop of Fast Casual 2.0 restaurants—with their chef-driven menus and next-level ingredients—is piquing the interests of private equity firms.
Mama Fus is one quick service brand that leverages loyalty program data.
Consumers increasingly look to cash in on loyalty programs, and a new report from business strategy adviser Boston Consulting Group (BCG) shows that savvy quick serves can capitalize on a data-collection strategy to ensure loyalty success.“If you are a quick serve and don’t have [a loyal
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Canada Asian food chain Wok Box had employee lose weight on its meals.
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits.
Restaurant breakfast is growing trend
You have nearly everything you need to be successful at breakfast: Beautiful facilities, a trained staff, and loyal customers.So why do so many operations struggle with this daypart? Keeping up is often hard to do.