Industry News
Long a day celebrated only in neighborhood pubs, St. Patrick’s Day (and the accompanying weekend) has become a busy time for restaurants. And the action isn’t just limited to full-service restaurants and bars. Fast casuals serving wine and beer or a full bar menu are capturing some of that luck o’...
Top QSR leader McDonalds faces legal battle over franchisee liability and jobs.
Web Exclusive
Last week, the National Labor Relations Board (NLRB) opened its case against McDonald’s in court, claiming the quick-serve giant is liable for the actions of franchisees as a joint employer. But the trial is not just about McDonald’s. The outcome of the widely publicized legal case that’s trying to...
Industry News
It's that time of the year again: QSR is looking for the quick-service industry’s best franchise deals. Weighing investment figures, sales trends, corporate support, and (new this year!) franchisee satisfaction, among other things, we've produced one the industry's annual can't-miss franchise...
Top chef in Midwest builds flavorful new Italian food bowls in fast casual.
Interviews
Porano Pasta, the new Italian fast casual from James Beard–winning chef Gerard Craft (“Best Chef: Midwest” in 2015), opened in January in St. Louis, Missouri. The new concept lets customers build their own bowls using a variety of authentic Italian ingredients. Guests walk down the line at Porano...
Top Mexican QSR chain executive talks inspiring company employees and culture.
Start to Finish: What Inspires Execs
I was 27 years old and working for an independent casual-dining restaurant in Charlottesville, Virginia, when I realized that I enjoyed the high energy and challenge involved in this industry. I was drawn to the possibility of evolving business for the better, as well as the opportunity to develop...
As with Chipotle, fresh does not always equate with safe in restaurants.
Food Safety
It’s been a busy few months for Sloan’s Ice Cream. The West Palm Beach, Florida–based brand is planning to ramp up growth, which means it needs a larger manufacturing facility to support increased volume. But bringing this new building online is a more delicate process than simply shipping...
Canada Asian food chain Wok Box had employee lose weight on its meals.
Health & Wellness
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits. While Vela’s and Allworth’s achievements are admirable...
Industry News
When it comes to brand transparency, a picture can be worth a thousand words. At least, that is part of the thinking behind Chick-fil-A’s new Instagram campaign. The brand created a new account, Chick-fil-A Behind the Menu (@cfa_behindthemenu) with pictures of various menu items. Within those...
Bankruptcy can offer brands a rare opportunity to reboot.
It would have been easy for the leadership team at Saladworks to hide out in their offices at the company’s headquarters in Philadelphia, wallowing in consternation after their company filed for bankruptcy in 2015 following an ownership dispute.Instead, they grabbed their smartphones and heade
As with Chipotle, fresh does not always equate with safe in restaurants.
It’s been a busy few months for Sloan’s Ice Cream.
Restaurant breakfast is growing trend
You have nearly everything you need to be successful at breakfast: Beautiful facilities, a trained staff, and loyal customers.So why do so many operations struggle with this daypart? Keeping up is often hard to do.
San Diego chef driven fast casual operates from touch screen tablet system.
These days, it’s not uncommon to see restaurant staff take orders on an iPad or guests swiping their credit cards on a tablet reader. Mobile technology can integrate various facets of an operation.
Canada Asian food chain Wok Box had employee lose weight on its meals.
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits.