Fast food restaurant brands trace food source to protect quality and safety.
Food Safety
Technological advances have influenced the restaurant industry in obvious ways, including through virtual reservations, online reviews, and increased customer interaction through social media. But in the back of the house, new tracking software and standards are revolutionizing supply systems,...
Industry News
In a message sent to employees today, Chick-fil-A announced that its founder and chairman emeritus, S. Truett Cathy, died at 1:35 a.m. Monday at the age of 93. He died peacefully at home, surrounded by loved ones. Born March 14, 1921, in Eatonton, Georgia, Cathy was four years old when his family...
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Fast food chicken franchisee builds business with savvy site selection.
Denise Lee Yohn: QSR's Marketing Guru
It’s been said that the success of a restaurant, be it fast casual or fine dining, comes down to location, location, location. Roland Spongberg, an El Pollo Loco franchisee and CEO and president of WKS Restaurant Corporation, knows the old adage well, having worked as a real estate developer since...
Quick service restaurant company Arbys honors milestone with big changes.
Growth
One would imagine that many things change in the course of five decades in the restaurant business. And in terms of the limited-service landscape, consumer habits, and technology, they certainly have. But when it comes to the Arby’s brand, things have largely stayed the same in its 50-year history...
Food service operators open mobile carts and trucks to serve menu at events.
Growth
Forget the rock-hard pretzels and suspicious-looking hot dogs that cart vendors were once known for. Nowadays, the mobile foodservice space is populated by specialty coffee concepts, gourmet popcorn carts, and Korean barbecue on wheels. And business is booming for these operators as they look to...
Outside Insights
It’s the age-old question, resurfaced: Why fix what ain’t broke? Restaurateurs are often faced with the dilemma of handling change in their chains. As a hospitality-focused design firm, starrdesign has worked with a wide range of quick service restaurants over the years, gaining insight into their...
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Charity cause Dine Out for No Kid Hungry raises money to fight childhood hunger.
Web Exclusive
One in five children go hungry in the U.S. each day. It was that stat, as well as a childhood spent among those below the poverty line, that convinced Monte Jump, Back Yard Burger’s chief operations and marketing officer, to get his brand involved in Share Our Strength’s No Kid Hungry platform for...
Industry News
As Dunkin’ Donuts continues its national, westward expansion, the brand is unveiling a new Rainforest Alliance Certified Dark Roast Coffee. The new Dark Roast, developed by Dunkin’ Donuts’ Coffee Excellence team over the past several years, uses a unique roasting process to bring out key...
Top QSR stories in 2015 include Chipotle e coli scare and supply chain challenges.
As we put the finishing touches on 2015, a look back reveals a year full of major stories and trends throughout the limited-service restaurant industry.Although it is often difficult to pare a year’s worth of developments in culinary, financial, and operational categories, these 10 rise to the
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant.
QSR chains take notes from Millennial led startup companies to innovate business.
When Manny Carral started Revolucion Coffee + Juice in San Antonio four years ago, he thought he was going into unfamiliar territory. The California transplant had no background in food or beverage service and had recently moved to Texas.
Atlanta fast casual chef talks fresh and local veggie sourcing in restaurants.
Vegetables are no stranger to the limited-service industry, but have long been confined to the salad bowl and sandwich topping station.
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.