Former NFL player with Baltimore Ravens now serves pizzas in top QSR.
Franchising
After playing nine seasons in the NFL—including a Super Bowl win with the Baltimore Ravens in 2013—Oklahoma native Billy Bajema decided his football career had run its course and he was ready for the next adventure. He had a business degree, but had not contemplated working in the restaurant...
Top QSR sandwich chain Which Wich improves kid menu with help from moms.
Web Exclusive
Just about everyone loves to gripe about kids’ meals. Parents complain about the food quality. Kids complain about the toy quality. And many restaurant owners complain that kids’ meals are just a fraction of sales. But a funny thing happened at the Dallas-based sandwich chain Which Wich after the...
Industry News
Consumers might be more health-minded than in years past, but that doesn’t mean they’re shying away from comfort food—at least Dave McDougall doesn’t think so. The CEO of Nashville-based Back Yard Burger knows the importance of indulging ever so often. This month, the better-burger brand introduced...
Industry News
The future looks bright for the Smiling Moose Rocky Mountain Deli. The Colorado-based fast casual is gearing up for unprecedented growth with a new menu, revamped store and logo design, and a streamlined approach to operations. “What’s that next step that’s going to allow us to differentiate...
Chicago based fast casual Naf Naf Grill offers Middle East cuisine in quick restaurant environment.
Emerging Concepts
Seven years ago, Sahar Sander and Elan Burger pooled their savings and opened a shop serving Middle Eastern cuisine in a small footprint with no air conditioning and a bold purple painted exterior—the architectural lines of a vintage Taco Bell. The 1,200-square-foot restaurant, located in the far...
Web Exclusive
Next week, New York fast casual fresh&co. will begin selling holiday pies—namely cranberry-apple and pumpkin pie—at its 14 locations around Manhattan. What makes these sweets special isn’t so much their seasonality as their origins. Last month, fresh&co. began a new partnership with the...
Read Full Story // read more about: Nicole Duncan
Top QSR chains leverage big data numbers for restaurant business success.
Restaurant Software
In April, Josh Patchus began his new job at Cava Grill, the upstart Washington, D.C.–based fast casual. In a world of cooks and cashiers, marketers and managers, Patchus acknowledges that his title—chief data scientist—is an odd one, seemingly out of place at the emerging 14-unit Mediterranean...
Denise Lee Yohn: QSR's Marketing Guru
My annual tradition of regaling you with the biggest brand stories of the year in fast food continues. The news items from 2015 run quite the gamut, from an eye-popping IPO to a highly anticipated leadership change to some misguided advertising choices and more. Shake Shack went public and...
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
QSR brands remove antibiotic chemicals from menu items to make healthy.
More limited-service operators are phasing out food products from animals treated with nontherapeutic antibiotics and hormones as consumers air concerns over the human and animal welfare impact of such practices.
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
Chances are that when you hear the term “big data,” you think of Ph.D. candidates slaving over massive banks of computers—not restaurants.
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.