QSR brands grow business through franchise and corporate owned stores.
Operations ran pretty smoothly when Jeff Osterfeld opened his first Penn Station East Coast Subs in 1985 in downtown Cincinnati, Ohio. Things got a little dicey after the company founder had opened three stores. He learned that if he was at one store, it would be fine—the food would come out...
Industry News
Napa, California, might be best known for its varietals, but an ambitious new “fast fine” concept has planted roots firmly in wine country. Since April, Heritage Eats has been serving up hyper-local, globally inspired fare. Its founders, Ben Koenig and Chef Jason Kupper, both worked at the fine-...
Industry News
While fast casuals and "build-your-own" brands continue to change the landscape of foodservice, progress seems to be stagnating on the aesthetic front. Bob Stoll, president of the build-your-own burger concept Cheeseburger Bobby’s, wanted to break away from the now-standard micas and granites of...
News and insights from last year in top QSR brands in restaurant industry.
Special Report
Read the Profiles Browse the Big Chart See The Contenders Segments Burger Sandwich Snack Mexican Pizza/Pasta Chicken Asian Seafood 1. McDonald’s The Golden Arches’ now-years-long slump has shifted from curious anomaly to serious quagmire, a challenge that company brass seem to grow more...
Young QSR diners look for more premium and bold flavors like high quality seafood dishes.
Marc Halperin: Resident F&B Expert
Regular readers of this column know that for some years now, I’ve been dispensing suggestions on how quick-serve chains can do more to court millions of Millennials, aka members of Generation Y, whose adventurous palates, curious minds, and unconventional tastes have often made them elusive quarry...
QSR brands release high tech signage and menu boards to illustrate nutritional information.
Outside Insights
As most of the food industry knows, the Food and Drug Administration (FDA) recently announced an extension to the rule released last year requiring that restaurant chains and retailers provide customers with calorie counts on available food and beverages by December 1, 2015. Now restaurants have an...
Major QSR brands like Taco Bell and Starbucks are investing in job opportunities for disadvantaged.
Web Exclusive
For all too many young workers hoping for a bright future, the employment system often seems skewed against them. They want their chance at the American dream, but getting there can be a nightmare for the disadvantaged, the under-represented, and those simply hoping for a fair start. Some major...
Industry News
Delivery is about to become more convenient for restaurant patrons and operators. Or at the very least, that is Groupon’s mission with its new delivery and takeout program, Groupon To Go, which launches in Chicago today and other metropolitan areas beginning with Boston and Austin, Texas, this fall...
Older QSR chains work on fresh marketing and store design to be young again.
At Zaxby’s annual convention in San Diego last April, there was plenty of celebration for the chicken-peddling chain, its franchisees, and vendors, highlighted by a private concert from country music superstar Tim McGraw.Amid the festive atmosphere, however, there was also much reflection.
Quick service restaurants discount to attract new, price conscious customers.
Q: Other restaurants seem to be moving away from 99-cent-and-under value menus. So what is the right discounting strategy? A: True, McDonald's has replaced its Value Menu with the Dollar Menu & More, and Wendy's 99 Cent Menu has been reconceived as the Right Price Right Size menu.
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands innovate drive through lane to build business from customer demographics.
To say that convenience is king in today’s always-connected, technology-driven world may be an understatement.
QSR brands spend money on new food item investment programs.
Restaurant brands that are around for any length of time are likely to undergo a rebrand at some point, whether it’s a subtle store redesign or a wholesale menu shift.