Industry News
Fresh off an infusion of venture capital in April, Cava Grill received $45 million in funding from equity investor Invus, existing partner Swan & Legend Ventures, and new partner Revolution Growth. The Washington, D.C.–based fast casual plans to use the influx to fuel its expansion of stores...
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Industry News
Last week, a group of consumer, health, and environmental groups released an antibiotic policy scorecard grading 25 of the largest limited-service brands. The only brands to "pass," according to the report, were Chipotle and Panera with As; Chick-fil-A with a B; and McDonald’s and Dunkin’ Donuts...
Legendary QSR restaurant leader Fred Deluca died after battle with leukemia
Web Exclusive
Fred DeLuca, the legendary founder of Subway and visionary for the franchise business model, died last Monday at the age of 67 after a battle with leukemia. DeLuca founded Subway when he was only 17 years old and built it into the biggest restaurant company in the world by number of locations....
QSR brands change price strategy to account for higher costs in restaurant industry.
Outside Insights
Quickly rising labor costs are a major concern for quick-service operators these days as initiatives to accelerate minimum wage increases dominate the news. Since 2014, many states and municipalities have announced hikes, and New York City has even targeted the fast-food industry for mandatory...
Chicago area Subway franchise partners support kids educational program.
Charitable Giving
The world’s largest sandwich brand might emphasize fresh, healthy meals, but Subway is also touting the ABCs of STEM (science, technology, engineering, and mathematics). Through its partnership with the Chicago-based television series “Moochie Kalala Detectives Club,” Subway franchisees are helping...
Industry News
When McDonald’s declined to accept Burger King’s offer to team up to produce a special hamburger to celebrate Peace Day—the McWhopper, as Burger King proposed it—others rushed in. And on Monday, five brands will honor the day for peace with a collaboration burger at a pop-up restaurant in Atlanta....
Industry News
Krispy Kreme has celebrated “Talk Like a Pirate” Day (September 19) since 2012. The North Carolina–based chain is once again bringing back its special promotion in which customers receive free doughnuts for donning pirate regalia; guests who speak like a pirate get one free doughnut and those who...
Industry News
Tim Hortons might be best known for its coffee and breakfast fare, but it is challenging that perception with a new lineup of lunch sandwiches. For years the Canadian brand has been tinkering away at its breakfast program with inventive LTOs (Nutella-infused pastries, Apple Fritter Timbits) and a...
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level
Quick service operators develop innovative potato dishes as menu options.
Consider the spud. Sure, it’s often thought of as a simple, standard restaurant staple—and in the quick-service field often relegated to the side of the plate or presented in fried format—but it also can be the subject of inspiration and kitchen creativity.
Top QSR chains leverage big data numbers for restaurant business success.
In April, Josh Patchus began his new job at Cava Grill, the upstart Washington, D.C.–based fast casual.In a world of cooks and cashiers, marketers and managers, Patchus acknowledges that his title—chief data scientist—is an odd one, seemingly out of place at the emerging 14-unit Me
QSR brands roll out new healthy menu items like nutritious salads.
It’s a rite of passage: In August, well before the actual fall season begins, limited-service brands—especially those among the coffee, doughnut, and bakery-café categories—trip over each other to be the first to market with all fashions of fall-themed goods, from apple-pie this to
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
Top QSR burger brand Shake Shack had successful IPO stock offering.
When Shake Shack went public in January, its shares were priced at $21. The next morning, the stock began trading at $47 per share, and in May, the price peaked at nearly $97.