Industry News | July 27, 2016

Arby’s Reports 23 Consecutive Quarters of SSS Growth

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Arby’s, America’s first nationally franchised sandwich restaurant brand with more than 3,300 restaurants worldwide, announced U.S. System Same-Store Sales (SSS) growth of 3.7 percent in the second quarter of 2016. Arby’s U.S. System two-year SSS were 11.3 percent.

Arby’s SSS growth was driven primarily by transactions. In fact, the Brand reported its ninth consecutive quarter of transaction growth. Arby’s U.S. SSS more than tripled a representative sample of the larger quick-serve chains. The growth represents 23 consecutive quarters of SSS growth and 14 consecutive quarters of industry outperformance.

“I’m particularly pleased to see our continuous growth in guest traffic,” says Paul Brown, CEO of Arby’s Restaurant Group Inc. “In the second quarter we added three successful LTO sandwiches to our permanent menu, the Loaded Italian and beef and turkey Gyros. These premium sandwiches promoted alongside our affordable, high-quality sliders continues to reinforce our meat-focused approach at a range of price points that’s clearly resonating with guests.”

The second quarter also saw Arby’s announce its first international expansion since 2010. Arby’s franchisee, Kharafi Global, plans to open 25 locations in Kuwait and Saudi Arabia over the next seven years. Domestically, Arby’s sees potential for more than 6,000 restaurants in the U.S., a significant increase from its current footprint of 3,204 restaurants.

Additional highlights from the second quarter include:

·      Top 10 Franchise Deal: In July, QSR Magazine named Arby’s one of the ten best franchise deals in America in its annual report. 

·      Surging Guest Satisfaction: The American Customer Satisfaction Index (ACSI) Report recognized Arby’s for achieving industry-leading improvement in guest satisfaction. The Report highlighted that Arby’s achieved an 8 percent improvement in guest satisfaction year-over-year, marking the second highest percentage improvement among all limited-service restaurants surveyed.

·      Inaugural PurposeFULLCSR Report: Arby’s released its first PurposeFULL report highlighting progress across its Corporate Social Responsibility (CSR) platform. The inaugural report showcased Arby’s efforts in four key CSR pillars: YouthFULL (empowering America’s youth), SkillFULL (empowering team members), ResourceFULL (reducing energy and water consumption), and FlavorFULL(ensuring food quality).

·      eSports Collaboration: Arby’s joined forces with Turner Sports and WME | IMG to become an official partner of ELEAGUE, a multi-platform eSports league. The competition is showcased weekly on TBS and allows Arby’s to tap in a world-wide community of more than 100 million e-sports and gaming loyalists.

News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.

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