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McDonald's

Employee Management

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

Customer Experience

A customer looking at her phone inside a Subway.

For Restaurants and Loyalty, it’s Now a Race to the Top

Driving the Future: Reimagining the Drive-Thru Model

Will Student Loan Payments Sour Restaurant Spending?

Franchising

Biggby Coffee in Akron, Ohio.

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

Emerging Concepts

A picture of Freddy's new design.

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

QSR's Best Franchise Deals: 2023 Edition

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Subway's Newest Restaurant Takes to the Sky

Finance

Exterior of a Burger King restaurant.

Bankrupt Burger King Franchisee Sells 70 Restaurants

Pie Five to Test Pizza Inn as Virtual Brand

McDonald's to Raise Royalty Fees for First Time in 30 Years

Technology

Person holding a mobile phone.

Why are Some Restaurant Brands Cutting Back on Rewards?

The Crucial Role of Dispute Management and Data Consolidation for Restaurants

Can AI Help Restaurants Prevent Theft?

Restaurant Operations

Dunkin' iced coffee cup.

What Happy Hour Teaches Us About Dynamic Pricing

What Tech Investments Should Restaurants Consider for Growth?

Nontraditional Site Competition Heats Up in Fast Food

Fast Casual

Salata operator Phil Howard.

6 Questions with Salata Managing Member Phil Howard

Cracking the Code to Restaurant Franchise Marketing

Drew Brees and Smalls Sliders Game Plan for National Stardom

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Fast Food

Jack in the Box prototype.

Inside Jack in the Box’s Franchise Revival

How Restaurants Can Measure and Mitigate their Carbon Footprints

Subway Rewrites Playbook with Legacy Still Intact

Consumer Trends

Order here sign in a restaurant.

Why the Future of Fast Food is ‘Phygital’

Ranking the Top Fast-Food Chains by Guest Satisfaction

The Great Chicken Debate: Wings or Tenders?

Business Advice

Interior of a fast-food restaurant.

The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue Management

How Restaurants Can Master Revenue Management

Inspire Brands and the Making of a Restaurant Group Unlike Any Other