DTT announced an agreement signed with Las Vegas–based, fast casual Capriotti’s Sandwich Shop, naming DTT as the brand’s preferred vendor for loss prevention and video-based managed services.
The relationship between DTT and Capriotti’s began in 2014 when Las Vegas franchisee, Jeff Klein, signed up five locations.
“We installed the system in a few of our stores to start and very quickly realized the value,” says Jeffrey Klein, president at JSAN Subs. “I’ve recommended DTT to several other franchisees because it was a lot easier to manage stores remotely, especially operating several. The team is great to work with and continue to impress us. The specialists identify areas of opportunity in regards to operational efficiencies, employee training, and overall liability.”
DTT conducted a pilot with several corporate stores in October 2015 and within 45 days the decision was made to install the system in all remaining locations.
Vinnie Calcagni, vice president of operations for Capriotti’s Sandwich Shop Inc., says, “DTT has been able to tackle so many pain points at our stores. There are a lot of companies out there selling cameras, but I haven’t seen anyone offering a video management solution quite as comprehensive as DTT’s. Being able to monitor the shop and make immediate improvements is key to the guest experience and overall operation of our restaurants.”
“We are so pleased to be working with a brand like Capriotti’s,” adds Tom Moran, executive vice president of sales and marketing for DTT. “They’ve been such a great partner and a brand that quickly identified the many benefits of our solution, which means we’re doing our job right. We look forward to working with new franchisees and continuing to build the partnership.”