Chick-fil-A Rolls Out Online Ordering

    Industry News | November 13, 2020
    Chick-fil-A employee at the drive thru window handing out food.
    Chick-fil-A
    At this time, only pickup methods are supported through online ordering.

    Are you craving Chick-fil-A Waffle Potato Fries, but don’t have the Chick-fil-A App? Chick-fil-A customers will now have another way to order their favorite Chick-fil-A menu items with online ordering right here on chick-fil-a.com. It went into effect November 9.

    “The ability to order online from Chick-fil-A’s full menu is one more way for us to show care to our Customers by making the ordering process as seamless as possible,” says Emily Thomson with the customer digital experience team at Chick-fil-A, Inc. “Traditionally, Customers have only been able to order catering on chick-fil-a.com. Online ordering now changes the game by providing the full menu for everyday purchases.”

    From your phone (or computer) to you

    Whether through chick-fil-a.com or the app, Customers nationwide now have two convenient options to order ahead for drive-thru, carry-out or curbside, depending on the options available at their local Chick-fil-A restaurant.

    Through online ordering, which Chick-fil-A tested at Chick-fil-A restaurants in the Baltimore and D.C. area this summer, Customers have the ability to place their orders by following these steps:

    Now for the best part. During the order process, you’ll be prompted to check out through an existing Chick-fil-A One account, as a guest, or have the option to create a Chick-fil-A One account.

    Note: At this time, only pickup methods are supported through online ordering.

    News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.