Cowboy Chicken has quickly responded to provide additional safe options for its guests during the COVID-19 crisis. In a matter of days, the fast casual chain launched new curbside service allowing guests to pick up a meal in minutes without leaving the comfort and safety of their cars. This service is in addition to the already popular in-house delivery program and Pronto Pick-Up.
Offering its guests whole rotisserie chickens, sides, and Family Meals to-go allows Cowboy Chicken to keep employees working during this difficult time. Making delivery even more attractive, all delivery on orders of $15 or more placed online, by phone or via app is free. Guests also can use Pronto Pick-Up to retrieve orders from a designed shelf inside restaurants.
Team members are following all safety protocols and taking additional steps for curbside pick-up and delivery orders such as:
- Keeping appropriate distance from guests and wearing gloves when delivering food
- Disposing of gloves and washing hands after bags are delivered
- Sealing bags using tamper-proof bags for all third-party delivery orders
“I want to thank our guests for their continued support as we work through this time together,” says Cowboy Chicken president Sean Kennedy. “And I’m particularly grateful for our amazing employees working the front lines to serve guests.”