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CrunchTime! Information Systems, the restaurant back office management solutions company, has introduced CrunchTime! MainCourse, a new online learning suite. MainCourse enables hospitality professionals to learn critical application tasks on CrunchTime! Net-Chef, a back office platform that is used by thousands of restaurants around the world.
Under the best of circumstances, implementing enterprise technology in a chain restaurant environment can be a challenge. Consistent training is the best means to achieving consistent results. With this in mind, CrunchTime! developed MainCourse to help end users become uniformly proficient in the key operating tasks required to run a restaurant, through training that is efficient, consistent, and measurable. A company can now train restaurant staff to perform a transaction set such as creating a vendor order or taking an inventory in less than 10 minutes using proven adult learning techniques. Because there’s no travel required, no dependency on a live instructor, and lessons are available on-demand at any time on any device, staff training and standards of proficiency are uniform across both company-owned and franchised restaurant locations to ensure a consistent result.
Thousands of courses have already been completed by CrunchTime! users.
Bryce Renn, executive bar manager of Hofman Group’s Lucille's BBQ and Hof’s Hut, tells CrunchTime!, “Feedback on the courses has been very positive. [CrunchTime!] did a great job in creating content and we're looking forward to more down the road, especially as a training tool for new managers coming in, or promoted Kitchen & Bar Managers.”
“First off, I love the MainCourse content and how it is laid out,” says Trent Vargason, technology director for Runza. Vargason added, “The courses are an excellent way to prep newbies and those who think they know everything within CrunchTime!. I hope that [CrunchTime!] continues to keep adding new courses to help with more features that people routinely use.”
“It lets restaurant chains serve up critical training courses in 3-6 minute blocks, which is perfect for busy restaurant staffers," says Chris Bauer, director of learning and development at CrunchTime!. “And with thousands of courses completed each month, those blocks are adding up.”