El Pollo Loco Commits to Free Home Delivery

    Industry News | March 31, 2020

    El Pollo Loco announced Tuesday an extended commitment to free delivery in partnership with Postmates. With a joint passion to put customers and communities at the forefront of business priorities, El Pollo Loco and Postmates are the first to make a long-term commitment offer for free delivery for however long is necessary.

    “Our customers are our family and family is at the heart of everything we do, so as we all continue to experience the impact of COVID-19, we are dedicated to making it as easy as possible for more people to get access to our food,” says Bernard Acoca, president & CEO at El Pollo Loco. “If we can be a supportive resource to our communities as they are thinking about feeding their families as they shelter in place, we wanted to do so for as long as they need us during this time of uncertainty.”

    Delivery will be free on orders over $10 via the Postmates’ app. The deliveries will continue to be packaged in sealed, tamper-free bags to ensure a secure and seamless experience.

    To support ongoing free delivery, El Pollo Loco released a creative campaign, “Free Delivery for However Long is Necessary”, with a new TV spot showcasing the company addressing the realities families are facing with Stay at Home by offering free delivery “From Our Home to Yours.” The spot will air on April 1 and be supported across TV, digital and social media.

    News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.