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Business Advice

Friends dining and drinking beer at restaurant.

Maximizing Busy Restaurant Periods with a 'Hot' Shelf Strategy

For Burger King, a Reset, then a Revival

For Restaurants and Loyalty, it’s Now a Race to the Top

Menu Innovations

Dunkin' iced coffee cup.

What Happy Hour Teaches Us About Dynamic Pricing

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Fast Food

McDonald's exterior of restaurant building.

The 2023 QSR® Drive-Thru Report

Unlocking Coffee Sales at the Drive-Thru: Two Key Strategies

California Gov. Gavin Newsom Signs Fast-Food Wage Bill into Law

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Emerging Concepts

A pizza from Tony Gemignani's Slice House concept.

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Consumer Trends

Two boxes with fast food being carried by delivery person.

The Crucial Role of Dispute Management and Data Consolidation for Restaurants

Will Student Loan Payments Sour Restaurant Spending?

Why the Future of Fast Food is ‘Phygital’

Finance

Exterior of a Burger King restaurant.

Bankrupt Burger King Franchisee Sells 70 Restaurants

Pie Five to Test Pizza Inn as Virtual Brand

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

Restaurant Operations

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Nontraditional Site Competition Heats Up in Fast Food

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Customer Experience

Cars in line at a drive-thru.

Driving the Future: Reimagining the Drive-Thru Model

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Ranking the Top Fast-Food Chains by Guest Satisfaction

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Subway's Newest Restaurant Takes to the Sky

How Subscription Loyalty Programs Maximize Guest Satisfaction

Employee Management

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

Franchising

Salata operator Phil Howard.

6 Questions with Salata Managing Member Phil Howard

Inside Jack in the Box’s Franchise Revival

Chick-fil-A Seeks Return to Europe with $100M Investment

Technology

Person holding a mobile phone.

Why are Some Restaurant Brands Cutting Back on Rewards?

Can AI Help Restaurants Prevent Theft?

Looking Beyond the Cloud to Create Better Digital Dining Experiences

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Fast Casual

Cilantro Taco Grill.

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

QSR's Best Franchise Deals: 2023 Edition

Cracking the Code to Restaurant Franchise Marketing