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    Fiesta Restaurant Group Launches Delivery with DoorDash

  • Industry News February 26, 2019
    Pollo Tropical
    DoorDash and Fiesta Restaurant Group have been working together to integrate the ordering and delivery process fully into both Fiesta brands’ systems to provide operational excellence and a top-notch guest experience.

    Fiesta Restaurant Group, parent company of Pollo Tropical and sister brand Taco Cabana restaurants, announced its partnership with leading on-demand platform DoorDash to bring door-to-door delivery to both of its widely-popular restaurant concepts. The announcement will position Pollo Tropical and Taco Cabana to further excel in off-premise sales by combining the flavor of each brand’s unique menu with the convenience of delivery.

    Pollo Tropical delivery through DoorDash is available now at all 139 company-owned locations throughout the Pollo system. Taco Cabana delivery through DoorDash will be available at all 162 company-owned locations in the coming weeks. Pollo Tropical is celebrating the launch of the partnership by offering guests $0 delivery fees on orders of $10 or more from March  through March 10. Guests will also be able to order delivery online at http://www.PolloTropical.comand http://www.TacoCabana.com. Within the DoorDash platform at http://www.DoorDash.comor via the DoorDash mobile app, all deliveries can be tracked by the guest in real time.

    DoorDash Pollo Tropical B-Roll from Impact Publicity on Vimeo.

    DoorDash and Fiesta Restaurant Group have been working together to integrate the ordering and delivery process fully into both Fiesta brands’ systems to provide operational excellence and a top-notch guest experience. Additionally, the DoorDash platform utilizes a proprietary system involving each restaurant location’s radius so that deliveries are as fast and efficient as possible. All DoorDash drivers use thermal bags on all items to ensure quality.

    “We expect that the DoorDash partnership will further elevate the already-high level of excitement fans feel for both of these equally unique brands,” says Rich Stockinger, CEO of Fiesta Restaurant Group. “Now Pollo Tropical and Taco Cabana guests can enjoy these menu concepts and craveable flavors any way they prefer – delivery, dine-in or pick up.”

    “Pollo Tropical and Taco Cabana guests expect convenience without sacrificing quality, and DoorDash is thrilled to provide that level of service to fans of these two truly unique restaurant brands,” adds Christopher Payne, Chief Operating Officer at DoorDash.

    News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.