Industry News | December 11, 2009

Hot Potato Restaurants Upgrade POS Solution

The Hot Potato Restaurants of Puerto Rico announced that it will use Panasonic Stingray POS systems in its stores.

“The previous Panasonic systems had been in place for over 15 years and we never had any problems with them, so when it was time to upgrade Panasonic was our first and only choice,” says Jay Regis, president of Fast Food Management Inc., parent company of Hot Potato. “Our experience told us that Panasonic builds solid front counter hardware that can withstand the rigors of a quick serve restaurant.”

Regis had heard about the new Stingray workstations and contacted Panasonic to learn more about them. The features and functionality, including flexible open architecture, versatile modular construction, and field serviceability were exactly what he was looking for. In addition, he determined that the new workstations offered a lower total cost of ownership.

“Stingray has the durability and ease of use that we have become accustomed to with Panasonic POS solutions,” Regis says. “And as our needs change, these new workstations let us easily upgrade both the hardware and the software.”

Retail Data Systems (RDS) of Florida, one of Panasonic’s leading channel partners, implemented the new systems at more than 25 Hot Potato and Top Potato locations across Puerto Rico.

“The reliability and modular features of the Panasonic Stingray workstation have allowed us to confidently service and support our customer base all over the country,” says Colin Clippard, general manager at RDS. “This has given us the opportunity to expand our business reach into places like Puerto Rico.”

Panasonic Stingray’s modular design allows for do-it-yourself troubleshooting, servicing, and upgrades, reducing downtime and saving money on technician visits. Stingray's open architecture runs virtually any operating system and software and features a high-speed processor and up to 2 GB of on-board RAM. They are easily integrated into the LAN network to run the most demanding back-office operations and can also run multiple software applications to further extend its functionality and overall efficiency.

“Stingray extends Panasonic’s lead in delivering quality POS solutions and I would highly recommend Panasonic POS systems to anyone in the industry,” Regis says.

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