Industry News | October 24, 2017

HotSchedules Launches New Intelligent Operating Platform

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HotSchedules, the leading provider of workforce and back office solutions for the restaurant, retail, and hospitality industries, today announced the launch of Clarifi—the first cloud-based intelligent restaurant operating platform specifically designed to help operators, managers, and their teams prepare and perform in the face of the unpredictable.

Through its Foundation, Labor, Inventory, Financials & Cash, Asset Management, and Talent Development modules, Clarifi solves the people, product, and operational challenges restaurateurs face. Built around intelligent workflow, Clarifi provides actionable insights that maximize the effectiveness of managers and their teams so they can consistently provide the great products and levels of service that keep customers coming back.

“We understand that at the heart of a great restaurant is a great management team. But great managers are in short supply,” says Mike Arenth, CEO at HotSchedules. “We built Clarifi to help managers plan for the expected, but also effectively navigate the dynamic realities of running today’s restaurants. We do this by helping them make better decisions, faster.”

Those decision-making capabilities begin at the core of the platform, Clarifi Foundation, which marries business rules with internal and external data, flexible reporting capabilities, and intelligent workflow. When modules like Inventory and Labor are combined with Foundation, managers can access data and event-driven advanced forecasting capabilities, build and share dynamic reports, and receive actionable insights that not only signal there’s a problem, but suggest solutions to solve it. As managers make better decisions, they are more equipped to identify revenue generating opportunities, drive consistent operations, control costs, and maintain compliance.

Similar to the way a smartphone app uses GPS to re-route drivers when there’s a traffic accident, Clarifi leverages key data that a restaurant collects every day to serve up actionable insights—or recommendations—so that even an unseasoned manager can make decisions like an experienced one.

“As we relaunch the Logan’s Roadhouse brand, our whole focus is on cultivating our culture through our people and enabling them to be successful,” says John LaPorte, chief information officer at Logan’s Roadhouse. “Already, with the Clarifi Talent Development solution we’re seeing great energy and results. Our CEO likes to go in and see the successes—those micro-moments of culture at work—and then he uses the social features to shine a light and give praise to those teams doing the right things to drive the right results. The HotSchedules team feels like an extension of ours, and we’re excited to continue to grow and empower our teams with this strong partnership and the innovative Clarifi platform and modules that we will be rolling out in the coming months.”

Designed for restaurant brands ranging from a few stores all the way up to major restaurant chains with thousands of locations across the globe, Clarifi’s modular architecture is built to scale and also integrates with existing systems restaurateurs have already deployed.

Clarifi’s open API along with standard POS integrations make it possible for IT teams to connect disparate, legacy systems and give in-store teams, franchise partners, and above-store leaders an aggregated view of data across the whole organization, reducing the expensive maintenance and development costs typically associated with traditional back office and business intelligence systems.

“HotSchedules has a long history of helping the world’s largest brands and emerging concepts enable and empower their teams to optimize and control costs, drive consistency, reduce compliance risk, and grow top-line revenue,” says Arenth. “For too long there’s been complacency with fragmented back office technology that hasn’t delivered insights and intelligence to help operators and managers perform at their best. This is a big moment for us and our industry because Clarifi will, once and for all, be the connected, intelligent operating platform that turns good managers into great managers.”  

News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.