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IHOP 2Q Earnings Beat Expectations

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IHOP

Business Advice

Friends dining and drinking beer at restaurant.

Maximizing Busy Restaurant Periods with a 'Hot' Shelf Strategy

For Burger King, a Reset, then a Revival

For Restaurants and Loyalty, it’s Now a Race to the Top

Fast Casual

McDonald's exterior of restaurant building.

The 2023 QSR® Drive-Thru Report

The Crucial Role of Dispute Management and Data Consolidation for Restaurants

What Happy Hour Teaches Us About Dynamic Pricing

Consumer Trends

Scooter’s Coffee drive-thru employee handing coffee to a customer.

Unlocking Coffee Sales at the Drive-Thru: Two Key Strategies

Will Student Loan Payments Sour Restaurant Spending?

Why the Future of Fast Food is ‘Phygital’

Restaurant Operations

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Nontraditional Site Competition Heats Up in Fast Food

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Employee Management

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

Emerging Concepts

A pizza from Tony Gemignani's Slice House concept.

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Subway's Newest Restaurant Takes to the Sky

Drive Thru

Cars in line at a drive-thru.

Driving the Future: Reimagining the Drive-Thru Model

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Technology

Person holding a mobile phone.

Why are Some Restaurant Brands Cutting Back on Rewards?

Can AI Help Restaurants Prevent Theft?

Looking Beyond the Cloud to Create Better Digital Dining Experiences

Franchising

Biggby Coffee in Akron, Ohio.

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

6 Questions with Salata Managing Member Phil Howard

Inside Jack in the Box’s Franchise Revival

Finance

Exterior of a Burger King restaurant.

Bankrupt Burger King Franchisee Sells 70 Restaurants

Pie Five to Test Pizza Inn as Virtual Brand

McDonald's to Raise Royalty Fees for First Time in 30 Years

Fast Food

Drive-thru window at a fast-food restaurant.

California Gov. Gavin Newsom Signs Fast-Food Wage Bill into Law

QSR's Best Franchise Deals: 2023 Edition

How Restaurants Can Measure and Mitigate their Carbon Footprints

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Customer Experience

Employee makes coffee behind a counter.

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Ranking the Top Fast-Food Chains by Guest Satisfaction

How Subscription Loyalty Programs Maximize Guest Satisfaction