HotSchedules announced that Mama Fu’s successfully implemented the HotSchedules Enterprise online employee scheduling and restaurant labor management solution and the on-demand Digital Logbook, for all its corporate locations in Arkansas, Florida, Georgia, North Carolina, and Texas. Mama Fu’s, a fast-casual restaurant offering Pan-Asian cuisine, completed the HotSchedules roll out in August 2009.
Prior to selecting HotSchedules, Mama Fu’s needed a more robust restaurant labor management tool to not only provide more efficient employee scheduling, but also to improve the quality and consistency of communication between managers. The Digital Logbook is providing Mama Fu’s with a more permanent online record to capture and archive important data from each shift that’s easily shared and searchable among managers.
“We are constantly researching the best-in-class tools and applications that will improve our overall efficiency and make our staff as effective as possible,” says Steve McManus, chief operating officer of Mama Fu’s. “HotSchedules has proved to be just that for everyone from our corporate managers to our hourly employees.”
With HotSchedules’ user-friendly scheduling and labor management solution on board, Mama Fu’s managers and staff have experienced improved communication, more detailed and consistent logbooks, cost-effective and efficient scheduling abilities; and interface with the POS.
“Since going live with HotSchedules, Mama Fu’s has been very pleased with the ease and friendly user interface of the application. Our managers have found it very simple to set up store scheduling templates and make changes to the schedules,” says Cody Armand, director of operations for Mama Fu’s. “The training process has also been seamless with HotSchedules’ online training and tutorials. It can be difficult to get all of our managers into one place at one time so HotSchedules’ online seminars have been ideal to learn at their convenience.”
HotSchedules allows the corporate team at Mama Fu’s to track and review each store’s ongoing labor management performance. “This is especially helpful at the franchise level. We want to see our franchisees grow and be successful, and HotSchedules not only provides a more efficient way for employee scheduling, but it allows us to see how well our franchisees are costing schedules on a weekly, monthly and quarterly basis,” McManus says.