Industry News | November 30, 2010

MonkeyMedia Software Heads to the Border

image used with permission.

MonkeyMedia Software, a provider of Web-based software, strategy, and education services for multiunit restaurant operators, announced that On The Border Mexican Grill & Cantina will deploy MonkeyCatering and MonkeyOnlineOrdering to 119 units to enable end-to-end visibility and control over the company’s catering business. On The Border is a full-service, casual-dining Mexican restaurant brand and offers a wide variety of Mexican favorites.

“The decision to work with MonkeyMedia Software was an easy one. Their catering software is completely customizable and can be tailored to meet On the Border’s specific requirements,” says Chris Andrews, senior director of IT for On The Border. “Additionally, the MonkeyMedia implementation team’s ability to integrate their software solutions into our major POS system was the most important factor in our decision to work with the company. We’re looking forward to getting our new catering program up and running so we can offer our on-the-go customers an even better dining experience.”

Specifically, On The Border will implement online ordering for takeout, online ordering for catering, and strategy and educational services.

MonkeyOnlineOrdering will easily integrate into On The Border’s existing Radiant Aloha POS system, allowing the restaurant chain to benefit from powerful, real-time reporting. With complete IT infrastructure integration, all orders placed through MonkeyOnlineOrdering will appear in their POS system just as a regular order placed in the restaurant would appear.

Catering orders made online will directly integrate into On The Border’s MonkeyCatering solution, enabling the restaurant with a powerful, back-end system that can easily execute all catering operations in both corporate and franchise locations. Using existing IT assets to integrate data, MonkeyCatering empowers each unit with valuable insight into business intelligence, including up-to-date sales figures, customer ordering behavior, promotional performance, and other important data.

When On The Border chose to work with MonkeyMedia Software, they knew they weren’t just selecting a software provider. They were selecting a business partner. MonkeyMedia Software will work directly with On The Border’s corporate staff and catering managers to develop a winning strategy specifically designed for the restaurant’s catering business. MonkeyMedia Software is staffed with industry veterans who know the catering business inside out. They will equip each On The Border team with catering best practices and will be there every step of the way to assist with the software implementation and training.

In addition to integrating with On The Border’s Aloha POS system, MonkeyMedia will integrate with other third party systems, including the restaurant’s solutions for credit cards, gift cards, accounting, and above store reporting systems.

“On The Border has become a recognized and trusted brand in the world of full-service, casual Mexican dining, and it is an honor that the restaurant chose MonkeyMedia Software to help manage their take-out, catering and delivery business,” says Erle Dardick, CEO of MonkeyMedia Software. “We are grateful to our partners at Radiant who have made our POS integration efforts possible. We’ve worked closely with On The Border to ensure that the transition to MonkeyMedia Software is as seamless as possible, and we look forward to ensuring that the restaurant’s catering program continues to produce steady growth and excellent customer service.”

Comments

I am not certain if Monkey Media software was used in this instance, however, if anyone out there that reads this post has had like issues, please contact me. My info is noted below.**************************************************************"Please distribute this email to anyone you know that has worked at On The Border. My son was accused of theft at an Irving, Texas (corporate store) and within 30 minutes or so "corporate" found out that their new software had a glitch in it. When a server "split" a ticket, all of the drinks at the table were duplicated on EVERY TICKET "inside the computer software".So I'm in the process of putting together a cause of action against OTB if they don't straighten out my sons employment records.If any of you have had the same issue? Know of someone else that has? Or if in the future find others that have been accused of theft, I and my attorney would be very pleased to hear from you.I am hoping that OTB will correct their employee records, regarding my son, and have this go away. However, if they do not, then as I have stated a cause of action will be put together regarding violations of my sons human/civil/constitutional rights to work in a free marketplace, plus damages for the blemish on his record that is indeed incorrect.Thanks Stephen Haley[email protected]214 315 4320******************************************************************

Add new comment