MonkeyMedia Software has signed an agreement with Boston-based b.good to implement MONKEY, a top cloud platform for takeout, delivery, and catering. MONKEY is a leading technology tool that will be used support b.good's strategic catering efforts moving forward. The software will launch throughout the 40-plus unit chain comprised of mostly franchised units in United States and Canada.
"MONKEY is the best catering software out there and will be extremely helpful for moving b.good forward," says Erin Childs, vice president of catering, b.good. "The software is exciting and is energizing to our whole catering department. And, implementation was seamless."
The rollout of MONKEY across each b.good location is actively underway and is a big part of their growth strategy moving forward. With its innovative menu offerings of bowls, burgers, salads and smoothies, b.good is a leader in the fast casual space and will continue to expand over the coming years.
"We are excited to grow the b.good catering platform as they expand into new markets," says Erle Dardick, founder, MonkeyMedia Software, The Catering Institute and Catering Insights. "As operators continue to fight for in-store restaurant sales, catering is one way they can add incremental and instrumental profits to their bottom line."
The MONKEY platform is a comprehensive web-based solution for takeout, delivery and catering channels and includes:
Online/Mobile-web/Phone-in Ordering for Catering, Delivery and Takeout
Customer facing experience for online and mobile-web to match your online presence
Customer Relationship Management (CRM)
Enterprise Order Management—Load balancing of orders
Integrated Accounting—House Accounts, Manage A/R, Deposits, Credits, etc.
Customer Case Management
Catering Orders Production Management
Catering Sales Team and Lead Management Tools
Delivery Management Tools
Advanced Delivery Management via Bringg
Credit Card Gateway Interface to Credit Card Processor of choice
POS Integration
Enterprise and Local Restaurant Reporting
Enterprise data warehouse
Analytics dashboard
Loyalty Partner interface
Licensing support for United States Patent Nos. 6,384,850; 6,871,325, 6,982,733 and 8,146,077
