Until now, food and restaurant businesses looking to conquer every step of the delivery game have had to lean on multiple tech solutions to get the job done. This week, GetSwift, a pioneer in last-mile delivery technology for everything from pizza to flowers, took aim at that problem with two new acquisitions.
The acquisitions by GetSwift—of North American delivery management platform Delivery BIZ Pro and a popular workforce scheduling provider, Scheduling+—is part of the company’s ongoing strategy to unify all technology needed address every step of the delivery market—from farm to restaurant kitchen to home delivery. GetSwift hopes to capture business that even large e-commerce giants have had trouble nailing: end-to-end streamlined delivery technology.\
GetSwift (Australian Securities Exchange: GSW) scooped up global farm-to-table SaaS company Delivery BIZ Pro, which provides software to facilitate delivery between farms and providers of fresh produce to homes and businesses. GetSwift also acquired Scheduling+, which offers a comprehensive suite of staff-management services. As more companies look to improve their delivery operations, they have found they also need staffing solutions to go along with it.
The fast-growing demand by consumers to eat at home, rather than at restaurants, dovetails with a demand to get their produce delivered too. Across the globe, Delivery BIZ Pro’s software optimizes the operations of distribution companies delivering the likes of CSA boxes, dairy, meal kits, and water coolers.
"Delivery BIZ Pro is a proven and leading delivery management system in the attractive recurring delivery market in North America" said GetSwift CEO Bane Hunter. "With its diverse product offering including front-end ordering, route mapping and business intelligence, DBP and GetSwift will enable customers to have an end-to-end last mile solution in key markets,” he said.
Meanwhile, the ability to more efficiently manage the shifts of growing workforces of drivers, cyclers, and dispatchers using big data and AI has become an important demand for restaurants and kitchens. "Employee scheduling is a major pain point for many of our customers. Integrating Scheduling+ into GetSwift’s platform provides a best-in-class scheduling solution for our clients—one that will fully integrate into our platform,” Hunter said.
As part of the acquisition of Scheduling+, GetSwift will no longer rely on third party scheduling solutions on its platform and will replace them with Scheduling+ and its forthcoming AI components.
“Instead of having to partner with external providers for this function we are now able to offer this as a comprehensive proprietary solution.,” Hunter said.
The moves represent the efforts by GetSwift, which pioneered last-mile delivery technology, to take clients another step further as they look to expand in the growing delivery market.