Dunkin’ Donuts and Amtrak announced that Dunkin’ Donuts Original Blend and Dunkin’ Decaf hot coffee varieties are now available on board Amtrak Acela Express high-speed trains throughout the Northeast Corridor.
With the new agreement, Dunkin’ Donuts’ signature hot coffee is now available to the 3.4 million customers who ride Acela Express trains each year. Dunkin’ Donuts coffee will be served all day in First Class and Café Acela, and will be brewed using the same equipment featured in Dunkin’ Donuts restaurants to ensure the same high quality and great taste enjoyed by millions of Dunkin’ guests each and every day.
Dunkin’ Donuts has an established presence at locations geared toward serving travelers, with restaurants at airports and train stations throughout the country. According to Chris Fuqua, Senior Vice President, Dunkin' Donuts Brand Marketing, Global Consumer Insights & Product Innovation, “Both Amtrak and Dunkin’ Donuts share a long heritage of serving on-the-go Americans, and we are thrilled for the opportunity to help keep Acela Express passengers energized with Dunkin’ Donuts hot coffee whenever and wherever they are traveling. As the brand that keeps America running, we are excited that Acela Express now runs on Dunkin’.”
Thomas Hall, Amtrak vice president, Passenger Experience, says, “Amtrak takes pride in enriching the customer experience with premium services and brands, and offering Dunkin’ Donuts hot coffee aboard all of our Acela Express trains is just the latest example of this on-going commitment. No matter where our customers are traveling, providing a high-quality coffee experience on board is another reason why Amtrak is the smarter way to travel.”
Acela Express is the premium service on the nation’s busiest passenger rail corridor, offering hourly service between New York City, Washington, D.C., Baltimore, Philadelphia and other intermediate cities, as well as many convenient round-trips between New York City and Boston. Acela Express customers enjoy more legroom, spacious seats, and—recently announced—Wi-Fi speeds up to six times faster, for more reliable connectivity at no extra charge. Amtrak’s Acela Express has led a significant growth in revenue and market share in the Northeast, increasing from 2.4 million customers in Fiscal Year 2002 to 3.4 million customers in Fiscal Year 2016.
Later this year, Dunkin’ Donuts hot coffees are scheduled to be served aboard Amtrak’s Northeast Regional trains that operate throughout the Northeast Corridor.