Click title for description Saturday, May 17 10:00 a.m. - 11:30 a.m. Creating Leaders...Training and Education Beyond Tell/Show/Do 10:00 a.m. - 11:30 a.m. Energy Sourcing and Management Options for the Hospitality Industry 12:00 p.m. - 1:30 p.m. The Work in Teamwork 12:00 p.m. - 1:30 p.m. Customizing the Dining Experience 12:00 p.m. - 1:30 p.m. The Key to Profitability--Prime Cost Control 12:30 p.m. - 2:00 p.m. Is There A Right Amount of Technology? 2:00 p.m. - 3:30 p.m. Values Shift: The New Work Ethic and What it Means for Business 2:00 p.m. - 3:30 p.m. Presentations and Training Materials that Rock! 2:30 p.m. - 4:00 p.m. Enhancing Your Training Program through E-Learning Sunday, May 18 10:00 a.m. - 11:30am Creating Products Your Customers Will Crave 10:00 a.m. - 11:30am English Programs for Restaurants: Lessons Learned from Innovative Companies 10:00 a.m. - 11:30 a.m. Surviving and Thriving in the Fast-Casual Industry--Building a Small Company from Scratch 10:30 a.m. - 12:00 p.m. Industry Trends That Impact Your Sales Potential: Recognizing and Preparing for Evolutionary Changes 12:00 p.m. - 1:30 p.m. Zip2it...Top 10 Recruiting Strategies That Work! 12:00 p.m. - 1:30 p.m. Eat Mor Chikin...Inspire More People 12:00 p.m. - 1:30 p.m. Put Your Restaurant in the Spotlight--Restaurant PR 12:30 p.m. - 2:00 p.m. Capturing Talent and Reducing Cost-Per-Hire...Incorporating the Internet Effectively 2:00 p.m. - 3:30 p.m. Positive Leadership for Positive Performance 2:00 p.m. - 3:30 p.m. Restaurant Plate to Retail Shelf--Part II TBA Going Digital?The New Technology of MenuBoards Monday, May 19 10:00 a.m. - 11:30 a.m. An Enlightening Session for the International Operator 10:00 a.m. - 11:30 a.m. "Real Life" Mentoring--Create Leaders and Build a Stronger Business 10:00 a.m. - 11:30 a.m. People. The Only True Competitive Advantage--A Toolkit for Recruiting and Retaining the RIGHT People 10:30 a.m. - 12:00 p.m. How Best-In-Class Operators, Distributors and Manufacturers Profit From Sharing and Using Electronic Data 12:00 p.m. - 1:30 p.m. How to Build More Purpose in Your Life 12:00 p.m. - 1:30 p.m. Tips on Tips: IRS Information for the Restaurant Industry 12:00 p.m. - 1:30 p.m. Winning the Workforce Battle 12:30 p.m. - 2:00 p.m. Back of the House Training--The Key to Consistency and Profit 2:00 p.m. - 3:30 p.m. Internal Branding: Creating a Culture of Service 2:00 p.m. - 3:30 p.m. From Disability to Ability, Taking Your Share of the Market 2:00 p.m. - 3:30 p.m. Avoid the Sting: Tap into the Right Mix for Liquor Compliance 2:30 p.m. - 4:00 p.m. Gift and Spending Cards: Taking It Up a Notch Tuesday, May 20 10:00 a.m. - 11:30 a.m. The Advancement of Women in the Foodservice Industry--Catapult Your Career with Mentoring 10:00 a.m. - 11:30 a.m. On the Menu: Nutrition Trends to Nourish Your Bottom Line 10:00 a.m. - 11:30 a.m. Tools for Teachers in Hospitality 10:00 a.m. - 11:30 a.m. The Effects of Gamma Rays on the Foodservice Industry: Food Irradiation 10:30 a.m. - 12:00 p.m. Creating the Right Atmosphere for your Restaurant--Music and the Hospitality Industry 12:00 p.m. - 1:30 p.m. Dietetics Roundtable: Choice through the Foodservice Industry 12:00 p.m. - 1:30 p.m. Ten Steps to Creating Customer Loyalty in Diverse Communities 12:00 p.m. - 1:30 p.m. Trends in the School Foodservice Industry 12:00 p.m. - 1:30 p.m. Building the Buzz by Building Partnerships 2:00 p.m. - 3:30 p.m. You've Got the Look!!! Putting the Polish on Your Marketing Materials 2:00 p.m. - 3:30 p.m. Trends on College Campuses 2:00 p.m. - 3:30 p.m. On-Site Emergency Response Planning 2:00 p.m. - 3:30 p.m. Double-Digit Sales Increases are Possible in 2003! 2:30 p.m. - 4:00 p.m. Putting the Sizzle in Your Learning Solutions: Online Ordering and Printing Keynote Presentation Industry Receptions QSR Picks at a Glance What to See and Do Educational Programs News and information presented in this release has not been corroborated by WTWH Media LLC.
