On Wednesday, the Chicago Athletic Association hotel announced Shake Shack in-room dining service, becoming the first hotel worldwide to offer Shake Shack room service for hotel guests. Now available for daily delivery to all 241 guestrooms, the “roadside” burger stand features all menu items available from its location within the hotel’s first floor lobby, including a selection of ingredients from local purveyors such as Publican Quality Meats, Bang Bang Pie Shop, Glazed & Infused, and more.   

“Shake Shack has certainly become an iconic American brand and a cornerstone of our hotel, and we’re thrilled to extend the opportunity to enjoy Shack burgers to our guests without having to leave their room—or bed,” says Chicago Athletic Association hotel general manager Patrick Hatton.

Offered daily from 3 to 10:30 p.m., Shake Shack’s in-room dining menu allows guests to choose from classics such as the ShackBurger, SmokeShack, and hand spun frozen custards from the ease and comfort of their hotel room. The Chicago Athletic Association hotel’s in-room dining program offers Shake Shack’s menu of items inspired by playful riff on Chicago staples such as Shack-ago Dog with Rick’s Picks Shack relish, onion, cucumber, pickle, tomato, sport pepper, celery salt, and mustard and the Publican Pork Sausage with Shack cheddar & American cheese sauce and crispy ShackMeister Ale-marinated shallots. 

In-room orders can be placed by dialing the In Room Dining button or ext. 4501 from any guest room within the Chicago Athletic Association hotel, hand-delivered from the Shake Shack location on the building’s first floor.

Founded by Danny Meyer in 2004, Shake Shack now has 100 locations across the country including the Shack located on the ground floor of the Chicago Athletic Association, which opened along with the hotel in May 2015.  

Burgers, Customer Experience, Fast Casual, Marketing & Promotions, News, Shake Shack