Ascend Software announced that Panda Restaurant Group, Inc., has selected and deployed several of Ascend’s solutions for business process improvement as well as to automate their accounts payable invoice processing.

Ascend Software’s SmartTouch A/P Imaging and WorkFlow solution streamlines Panda Restaurant Group, Inc.’s accounts payable processing through automation and imaging to reduce manual processing.


Ascend’s SmartTouch A/P captures images and electronic documents, provides extensive business processes automation, and is a robust enterprise document management solution. Most notably, Ascend has the only AP imaging and workflow solution that integrates transactions with Lawson’s ERP software real-time, resulting in fewer processing steps and lower costs.


"Panda Restaurant Group's (PRG) company values include being proactive, growth, and great operations,” says Bryan Lim, Executive Director, Development Panda Restaurant Group.


With close to 650 new locations opening in just the last four years, we were quick to recognize that we had outgrown the legacy content management solutions supporting our business operations. Processes had become too labor intensive and often lacked visibility and integration with our Lawson ERP system. After a thorough evaluation of enterprise content management and business process automation solutions we chose Ascend Software, Inc (Ascend)."


"Ascend was selected due to their staff's expertise working with Lawson and ability to provide us with a migration path that includes efficiency gains everywhere possible. Our initial project will focus on automating Accounts Payable and reporting from multiple data sources, however, the Ascend Software platform provides us with robust content management and process automation capable of meeting our future as we continue to grow with a single enterprise wide solution," Lim concludes.


SmartTouch A/P identifies invoices requiring repetitive and special processing to eliminate unnecessary work. This liberates organizations to save time and money with more efficient AP process and invoice management. As a result, SmartTouch A/P eliminates more steps or “touches” when compared to traditional AP imaging and workflow solutions to deliver an ROI that exceeds competitive solutions.


As a leader in its industry, Panda Restaurant Group is also progressive in its approach when utilizing technology and the company recognized that Ascend Software provides the most advanced, reliable and cost-effective software solutions to automate their business processes,” says Larry Robinett, V.P. of Sales at Ascend Software.


With the explosive growth Panda Restaurant Group has experienced in the past year, the company knew they could depend on Ascend Software to solve their most complex business process problems."


Founded in 1973, with close to 1,500 locations in 42 states, Puerto Rico and Mexico City, the privately-held Panda Restaurant Group is a leader in Asian dining experiences. 


Since 1997, Ascend Software has developed business process management solutions which provide greater cost savings automation and faster implementation. Headquartered in Brea, California, the company has branch offices in Northern California, Tennessee, Maine, Oregon and Indiana. Visit for more information.

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