Panera to Offer Free Delivery, Contactless Options During COVID-19 Crisis

    Industry News | March 23, 2020
    Panera Bread employee delivers food to a customer.

    Panera Bread

    Following the CDC’s recommendations around social distancing, all Panera cafes are adhering to governmental regulations regarding occupancy or entry into our bakery-cafes, and all company-owned bakery-cafes have moved to a “to go” model nationwide.

    As more families stay in together in these unprecedented times, Panera wants to help remove the stress around meal times and make it easier to get good, wholesome food on the table. That’s why Panera announced that it will offer free delivery now through the end of March on orders of $15 or more made via the Panera App or website. Guests can select from a variety of options the whole family will love—and upon checkout, enter the promo code FREEDELIVERY to have delicious, better-for-you food delivered right to your doorstep.

    “This is a stressful time for families trying to provide good, wholesome meals during this crisis.  Panera is here to help by removing some of the stress and making it easier to access better-for-you food,” says Niren Chaudhary, Panera CEO. “We believe good food should be accessible to all, and Panera delivery can help people with an easy, clean meal everyone will love. We’re also taking extraordinary precautions to ensure we can continue to safely serve our communities with their Panera favorites at home.”

    As part of Panera’s ongoing effort to protect the health and safety of associates and guests in light of the COVID-19 crisis, deliveries are now contactless—Panera delivery drivers will only leave your meal at your front door, front desk or the location of your choice, and in markets that offer order tracking, you’ll receive a text message or phone call when it arrives.  Guests can use the delivery instructions to tell our drivers the best place to drop off the meal.

    Following the CDC’s recommendations around social distancing, all Panera cafes are adhering to governmental regulations regarding occupancy or entry into our bakery-cafes, and all company-owned bakery-cafes have moved to a “to go” model nationwide. This means we will continue to serve you via To-Go, Rapid Pick Up, Drive Thru and Delivery, and Panera is focused on serving guests safely on the go through contactless delivery and mindful packaging. All to-go bags for all orders will be sealed shut to further protect your meal.

    Free delivery offer is valid only for orders placed on the Panera app or website and fulfilled on 3/20/20-3/31/20, within Panera's delivery areas from participating U.S. Panera locations, during operating hours for such locations. Gift card purchases, third party delivery and catering orders excluded.  

    News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.