Papa John’s San Antonio Takes Additional COVID-19 Steps

    Industry News | March 27, 2020

    With more of the community staying home as a result of the COVID-19 pandemic, Papa John’s San Antonio is taking additional steps to enhance the level of service they provide to their customers, while maintaining top food quality and safety.

    Carry-out and Delivery

    With a community commitment to the highest standards of hygiene, cleanliness and food safety in the industry, Papa John’s San Antonio announces the following hours of operation for carry-out and delivery options:

    • Delivery: 10:00 am – 11:30 pm,
    • Carry-out: 10:00 am – 10:00 pm
    • Weekend Hours  - Friday/Saturday: 10:30 am – 1:00 am
    • Hours may vary by location and can be confirmed on restaurant websites​
    • Papa John’s has implemented a contactless delivery procedures for each of these that relies on electronic pre-payment, to ensure a hands-free delivery experience.

    New Quality Seal and Safer Delivery

    The company’s health and safety measures to deliver BETTER INGREDIENTS. BETTER PIZZA. have always been at the center of operations and continue to be Papa John’s number one priority. To ensure safety and encourage customer confidence, Papa John’s San Antonio will adhere a quality seal on all pizza boxes. The quality seal serves as a visual reminder to customers that their food is always cooked at a temperature above 450 degrees and goes directly from the oven, into the box, and to their door.

    Additional measures have been implemented in all local Papa John’s restaurants, above the everyday measures already in place, to ensure that all restaurants adhere to the highest standards of hygiene, cleanliness and food safety in the industry.

    Digital Tracker

    To facilitate safe and timely deliveries, San Antonio customers can track their deliveries in the Papa John’s app through Papa Track, a motion tracking technology feature that tracks how quickly a pizza leaves the store, when the driver is on the road and when they are close to their delivery destination. The tracker aims to improve the delivery experience and increase driver efficiency and safety.

    Papa John’s San Antonio restaurant owners have a long-established legacy of community support and will continue to provide the highest standard of service to the communities in which they operate and serve. The company is committed to being proactive amid the evolving situation and will continue to provide updates on additional changes, should they arise.

    News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.