In an effort to bring in roughly 14,000 new delivery drivers by the end of this year, Pizza Hut expects to hire nearly 3,000 new drivers per month.
The hiring will be based on the needs of each individual restaurant and market, and will include both full and part-time positions. In addition to increasing its driver fleet, Pizza Hut has developed a “delivery network algorithm,” a multi-faceted technology system intended to improve the accuracy and reliability of Pizza Hut deliveries. The system is capable of predicting how long a delivery will take, and will account for variable factors such as weather, construction, traffic, and other factors.
The new technology will be available in all 6,300 U.S. Pizza Hut restaurant locations immediately. The brand has also re-hauled its online mapping and location services to improve its ability to accurately locate customers and identify the most convenient restaurant locations for both faster delivery and carry-out options.
“We are serious about this, and this focus and commitment to the best experience will hopefully help some customers re-assess the brand if they haven’t tried us in a while or haven’t had us deliver a pizza before,” says Nicolas Burquier, Pizza Hut’s chief operating officer, in a statement. “This is about accuracy and consistency, giving our customers a trusted experience. We think these changes enable our team members even more to deliver a hot, delicious Pizza Hut pizza when the customer expects it.”
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