PopID, a Cali Group company, announced that it is launching its facial recognition platform in self-ordering kiosks at Dairi-O, one of the fastest growing restaurant concepts in America. Using PopID, Dairi-O customers will be able to conveniently and instantly pull up their favorite customized orders and pay for their meals without needing a card or phone.
Dairi-O intends to install the PopID software in all of its locations in the first half of 2020.
"We love how PopID makes it so easy for our customers to re-order their favorite items in a matter of seconds, resulting in shorter lines during peak hours and faster delivery of food to customers,” says Jeff Speaks, Chief Executive Officer of Dairi-O. “Additionally, our customers can pay for their food without reaching into their wallets and fumbling through cards.”
Operating in North Carolina since 1947, Dairi-O is preparing for a major wave of expansion. Currently, the brand has one of the highest average unit volumes in the industry and is the most recent chain to follow a growing list of small and medium sized restaurant brands using PopID, including CaliBurger, Deli Time, Plant Power, Rounds Bakery, Global Village Cafe, Saola, Treehouse, Ray's, Coffee House and Milkcow Cafe. In these stores, consumers generally prefer to use PopID to login to their loyalty accounts on kiosks, with kiosk logins reaching up to approximately 1,500 times per week at some locations. Of those consumers that use PopID to login, approximately 75% also use it to pay. Further, transaction times for those using PopID are generally three times faster than for non-PopID users.
“One of the oldest and most successful fast casual concepts in the country is leading the [quick-service] industry into the future of food,” says John Miller, Chairman of Cali Group and CEO of PopID. “We look forward to sharing the magic of digital identity with Dairi-O customers.”