QSR Automations, global industry leader in kitchen automation and guest management services since 1996, has been presented with a Bronze Stevie Award in the Customer Service Department of the Year category at the 18th annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards®and International Business Awards.

Winners were announced during a gala event attended by more than 400 professionals from around the world at the Bellagio in Las Vegas, Nevada on Friday, April 12.

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 44 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of more than 200 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products, services, and solution providers.

It is QSR Automations’ mission to be a partner and trusted advisor to their customers. Since 2021, the QSR Automations Support team has helped over 32,000 customers. Incredibly, the team has maintained an average excellent satisfaction rating of 99 percent, as well as an impressive 100% courteous and 98% promptness rating. So, customers can be sure they will not only get a speedy response, but they will have a pleasant experience as well.

At QSR Automations, providing exceptional service to customers through our dedicated and reliable Support team is a top priority. We are honored to be recognized with a prestigious Bronze Customer Service Department of the Year Stevie Award for our commitment in this area for the third year in a row. The Support team is committed to ensuring QSR Automations’ software and hardware helps restaurants attain the success they desire – and our Support team is ready to go above and beyond to provide it,” says QSR Automations CEO Angela Leet.

“2024 Finalists have every reason to be proud of their achievements and the recognition they’ve received from the Stevie judges,” says Stevie Awards president Maggie Miller. 

Leet adds, “Our teams have a deep understanding of what it’s like for their ConnectSmart system to go offline in a restaurant, and they get how imperative it is to get them back up and running as quickly as possible. They work hard to ensure customers get the support they need when it counts. I am really proud of their expertise.”

Details about the Stevie Awards for Sales & Customer Service and the list of Winners in all categories are available at www.StevieAwards.com/Sales. Nominations for the 2025 competition will be accepted starting this July.