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Saturday, May 17

Creating
Leaders–Training and Education Beyond Tell/Show/Do

10:00 a.m. – 11:30 a.m.

The
Work in Teamwork

12:00 p.m. – 1:30 p.m.

Customizing
the Dining Experience

12:00 p.m. – 1:30 p.m.

Enhancing
Your Training Program through E-Learning

Technology Pavilion, 2:30 p.m. – 4:00 p.m.


Sunday, May 18

Creating
Products Your Customers Will Crave

10:00 a.m. – 11:30 a.m.

English
Programs for Restaurants: Lessons Learned from Innovative
Companies

10:00 a.m. – 11:30 a.m.

Surviving
and Thriving in the Fast Casual Industry–Building a Small
Company from Scratch

10:30 a.m. – 11:30 a.m.

Eat
Mor Chikin…Inspire More People

12:00 p.m. – 1:30 p.m.

Going
Digital–The New Technology of MenuBoards

Technology Pavilion, TBA

Keynote
Presentation
 
Industry
Receptions
 
QSR
Picks at a Glance
 
What
to See and Do
 
Educational
Programs

Monday, May 19

How
Best-In-Class Operators, Distributors and Manufacturers Profit From
Sharing and Using Electronic Data

Technology Pavilion, 10:30 a.m. – 12:00 p.m.

Back
of the House Training–The Key to Consistency and Profit

Technology Pavilion, 12:30 p.m. – 2:00 p.m.

Gift
and Spending Cards: Taking It Up a Notch

Technology Pavilion, 2:30 p.m. – 4:00 p.m.


Tuesday, May 20

The
Effects of Gamma Rays on the Foodservice Industry: Food Irradiation

10:00 a.m. – 11:30 a.m.

Creating
the Right Atmosphere for your Restaurant–Music and the Hospitality
Industry

Technology Pavilion, 10:30 a.m. – 12:00 p.m.

Ten
Steps to Creating Customer Loyalty in Diverse Communities

12:00 p.m. – 1:30 p.m.

Trends
on College Campuses

2:00 p.m. – 3:30 p.m.

News