QSR announced the fourth installment of its popular new webinar series, "QSR Considers."
Titled “The Restaurant of the Future,” the webinar will explore the various ways the COVID-19 pandemic will permanently alter the restaurant experience. Once again moderated by QSR editor Sam Oches, the panel conversation will feature Scott Boatwright, chief restaurant officer at Chipotle; Mandy Shaw, CEO at Blaze Pizza; and Bruce Reinstein, partner at foodservice consultancy Kinetic12.
“Operators were forced to change their restaurants on the fly when dining rooms closed early in the pandemic, and over the course of the last three months, the industry has quickly adapted to a totally new customer experience,” Oches says. “There’s little doubt many of these changes will be permanent, and that restaurant businesses will continue to rethink their operation to accommodate safety, convenience, value, and efficiency.”
The webinar will not only cover how companies like Chipotle and Blaze Pizza have already pivoted in the wake of the coronavirus, but also discuss ideas for how the store footprint will likely continue to evolve through the pandemic, recession, and beyond.
The “QSR Considers” webinar series features panel conversations with industry experts covering a variety of pandemic-related topics. Each panel will provide some practical advice for operators looking to boost their sales, expand their reach, and fortify their team through the ongoing coronavirus outbreak.
“Restaurant professionals today need as much information as possible to help them through this season, and practical tips and strategies are especially valuable for keeping the lights on, keeping your team employed, and providing a great experience for your customers,” Oches says. “We’re all in this together as an industry, and we can all lend a hand to each other by sharing our unique perspectives.”
The “Restaurant of the Future” webinar will run on Thursday, June 25, at 2 p.m. EST. To register for that program, click here.
To access the first webinar in the “QSR Considers” series, “How to Innovate in Off Premises,” click here. To access the second webinar, "Where Emerging Brands Go From Here," click here. The third webinar, “Communication in Crisis: Crafting the Right Message in This Season,” can be found here.