“Orderman’s innovative, mobile devices are widely recognized in the European hospitality marketplace,” says John Heyman, CEO of Radiant Systems. “This acquisition puts Radiant in an excellent position to further accelerate the adoption of mobile devices in the global hospitality sector and to bring additional innovations to market across all of the industries we serve.”
Based in Salzburg, Austria, Orderman develops wireless, handheld point of sale (POS) devices that are deployed in a variety of hospitality venues, including restaurants, cafes, arenas, stadiums, and ski resorts. Restaurant operators typically realize a positive return on their investment in Orderman handheld terminals in less than twelve months by enabling servers to wait on a greater number of tables, increasing the restaurant’s table-turns through faster ordering and payment, and improving order accuracy.
“Radiant Systems and Orderman are both globally-minded companies that provide innovative technology solutions to the hospitality industry,” says Alois Eisl, CEO of Orderman. “We’re pleased to join Radiant Systems in leading the charge for mobile handheld device adoption in the retail and hospitality industries not only in Europe, but also in the United States and the rest of the world.”
Orderman distributes its solutions through a reseller network of more than 600 partners, predominantly in Europe. These partners have deployed approximately 50,000 Orderman handheld devices in more than 20,000 restaurants in 45 countries. Orderman’s devices process millions of transactions per day.
“We view Orderman’s reseller network as a strategic asset that will accelerate Radiant’s growth in Europe,” Heyman adds. “Our track record of partnering with resellers gives us an opportunity to add additional value to their businesses and their end customers.”
Radiant Systems will advance its capabilities with wireless and mobile devices by leveraging Orderman’s expertise across all segments of retail and hospitality. Salzburg immediately becomes Radiant’s global center of excellence for mobile devices, with Orderman’s existing senior leadership managing the organization.