RealPeopleRatings.com™ was launched in 2005 by Corporate Research International, a market research firm specializing in mystery shopping and customer satisfaction surveys. The company sends the quarterly surveys as online opinion polls to its pool of panelists. 3,074 panelists participated in this quarter’s survey.
Respondents were asked to rate their perception of each business’s customer service on a scale of 1-10, with 10 being the highest rating. If a respondent did not have experience with the business, the panelist did not enter a score for that establishment.
“RealPeopleRatings.com™ is an insightful way to help companies gather customer feedback about their operation,” said Michael Mallett, CEO of Corporate Research International. “Identifying strengths and areas needing improvement are critical in order to maintain a competitive advantage.”
Fast Food Restaurants
Chipotle Mexican Grill
Papa Murphy's Take 'n' Bake Pizza
The Pantry Inc.